Summary
Overview
Work History
Education
Skills
Letter from former Weatherguard GM
References
Timeline
Generic

Robert (Bob) Welch

Abbotsford,British Columbia

Summary

At Weatherguard Gutters, I spearheaded renovations, achieving an unprecedented 20% growth year over year for five years through strategic sales planning and exceptional client engagement. My creation, "7 Steps to Successful Selling," revolutionized our sales approach, blending project management with customer relationship mastery to consistently surpass targets.

I'm a Strategic Consultant known for high productivity and efficiency in task completion. Specialize in business process optimization, risk management, and stakeholder engagement. Excel in problem-solving, communication, and adaptability to ensure successful project outcomes. Navigate complex challenges using analytical skills and collaborative approach to drive organizational improvements.

Overview

11
11
years of professional experience

Work History

Lead Renovations Consultant

Weatherguard Gutters
Langley, British Columbia
07.2014 - Current
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills
  • Determined consumer needs to provide products and services appealing to larger market.
  • Found success through relentless cold calling, and building trust with homeowners.
  • Minimum 20% increase year over year for the first five years, with continuous improvement consistently every year.
  • 2024 was the third year in a row with over $1.1 million in sales, with an average sale price of $2,500. This works out to 2-3 sold jobs every business day. Something that had never been done in their 28-year history before my arrival.

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Education

BBA - Buisiness

University of Alaska, Fairbanks
Fairbanks Alaska
01-1992

Skills

  • Wrote and developed '7 Steps to Successful Selling' to train sales people, both outside and inside
  • Sales strategy
  • Client engagement
  • Continuous improvement
  • Client requirements assessment
  • Project management
  • Team collaboration
  • Customer relationship management
  • Client rapport
  • Proposal development
  • Business planning
  • Problem-solving
  • Business presentation

Letter from former Weatherguard GM

To whom it may concern, I have had the privilege of managing and working closely with Bob for the past seven years, and during this time, he has consistently demonstrated unparalleled dedication, exceptional customer service skills, and unwavering professionalism. One of Bob’s greatest strengths lies in his innate ability to provide top-notch customer service He understands the importance of building strong relationships with clients and goes above and beyond to ensure their needs are not only met, but exceeded. Bob has a natural talent for understanding the unique requirements of each customer and tailoring his approach accordingly, resulting in high levels of satisfaction and repeat business. Moreover, Bob consistently goes the extra mile in his role, whether it’s staying late to finalize a deal, conducting thorough research to address a client’s concerns, or providing timely follow-up to ensure complete satisfaction. His dedication to achieving excellence in all aspects of his work is truly commendable and sets him apart as a sales professional
I am confident that Bob’s exceptional skills and qualities would make him a valuable addition to
any organization that values prioritizing customer care. He thrives in environments that prioritize
customer satisfaction and is adept at fostering long-term relationships that drive business
growth.
In conclusion, I wholeheartedly recommend Bob Welch for any sales role within your
organization. His dedication to customer service, willingness to go above and beyond, and
unwavering professionalism make him an ideal candidate. Please feel free to contact me if you
require any further information regarding Bob’s qualifications or performance.
Sincerely,
Jason Alcott
jason.alcott@gmail.com

References

References available upon request.

Timeline

Lead Renovations Consultant

Weatherguard Gutters
07.2014 - Current

BBA - Buisiness

University of Alaska, Fairbanks
Robert (Bob) Welch