Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
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Roberta Clemis

Summary

Dynamic leader with a proven track record at Earls Kitchen + Bar, enhancing operational efficiency and customer satisfaction. Excelled in team leadership and inventory control, significantly reducing food waste. Known for a calm demeanor and a passion for excellence, consistently delivering outstanding service and fostering a culture of achievement and collaboration. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Restaurant Manager

Earls Kitchen + Bar
04.2018 - Current
  • Manage daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Promote positive atmosphere and going above and beyond to guarantee each customer receives exceptional food and service.
  • Oversee cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
  • Demonstrate strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.

Manager

Crazy Cakes
03.2008 - 02.2018
  • Assisted customers with selecting suitable cake and cupcake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, and orders.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed inventory and scheduling.

Sous Chef

Earls Kitchen + Bar
02.1998 - 02.2008
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.

Education

Red Seal in Culinary Arts - Culinary Arts

Lethbridge Community College
Lethbridge, AB

High School Diploma -

Erle Rivers High School
Milk River, AB

Skills

  • Team Leadership
  • Organization and prioritization
  • Inventory control and record keeping
  • Point of Sale (POS) system operation
  • Operations Management
  • Passion for customer satisfaction
  • Scheduling Staff
  • Investigating Complaints
  • Calm and Pleasant Demeanor

Volunteering

2022-2024 Assistant Coach for Kate Andrews Softball Team


Timeline

Restaurant Manager

Earls Kitchen + Bar
04.2018 - Current

Manager

Crazy Cakes
03.2008 - 02.2018

Sous Chef

Earls Kitchen + Bar
02.1998 - 02.2008

Red Seal in Culinary Arts - Culinary Arts

Lethbridge Community College

High School Diploma -

Erle Rivers High School

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Roberta Clemis