Robert Webb
Bellflower
Summary
Educational professional prepared to bring expertise to new role. Provided engaging and structured learning experiences, ensuring smooth transition for students. Emphasizes collaboration and flexibility to meet varying classroom needs. Known for effective communication and classroom management.
Overview
13
13
years of professional experience
Work History
Owner
Undefeated Academy
08.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Parts Clerk
Centerlen Services
01.2012 - Current
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Developed an effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
- Organized parts storage and stocked inventory according to established guidelines.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Enhanced inventory management by implementing efficient tracking and organization systems.
- Established positive relationships with suppliers, fostering trust and collaboration that led to better pricing negotiations and product quality assurance.
Administrative Assistant
Golden West College
08.2015 - 03.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Bachelor of Science - Sports Management
Long Island University
Brooklyn, NY05-2015
Skills
- Financial management
- Customer relationship management
- Business operations
- Marketing strategy
- Budgeting
- Client retention
- Team leadership
- Problem solving
- Time management
- Small business operations
- Business planning
Timeline
Owner
Undefeated Academy
08.2015 - Current
Administrative Assistant
Golden West College
08.2015 - 03.2019
Parts Clerk
Centerlen Services
01.2012 - Current
Bachelor of Science - Sports Management
Long Island University
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