Summary
Overview
Work History
Education
Skills
Languages
Avid outdoorsman. I enjoy hunting and fishing and spending as much time outdoors as possible.
Timeline
Generic

Robert Ware

Kingston,ON

Summary

Proven leader with extensive experience in staff management and inventory control, notably at Gananoque Home Hardware. Excelled in enhancing customer satisfaction and driving profitability through strategic operations management and employee development. Skilled in CRM and team leadership, consistently achieving targets for sales growth and customer service excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
30
years of professional experience

Work History

Assistant General Manager

Gananoque Home Hardware
03.2017 - Current


  • Motivated, trained, and disciplined employees to maximize performance.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • oversaw opening and closing of business daily.

Meat Manager

Bennett’s Valumart
03.1999 - 03.2017
  • Optimized staffing schedules to ensure adequate coverage during peak shopping hours, resulting in reduced wait times for customers.
  • Mentored junior staff members in proper meat handling techniques, fostering a culture of continuous improvement.
  • Monitored supplier performance to guarantee timely deliveries and maintain optimal inventory levels.
  • Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
  • Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
  • Enhanced meat department sales by ensuring proper product display and presentation.
  • Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
  • Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
  • Collaborated with store management to develop successful promotional strategies for meat department offerings.
  • Reduced waste costs by implementing effective inventory management and rotation systems.
  • Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
  • Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
  • Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
  • Trained new employees on handling, safety and stocking procedures.
  • Conducted regular inventories of stock and documented losses
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Meat Cutter

Wallace Beef
10.1994 - 03.2000
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.

Education

No Degree - Retail Meat Processing

Algonquin College
Ottawa, ON
01.1994

High School Diploma -

Lasalle Secondary School
Kingston, ON
1993

Skills

Staff Management

Inventory Control

Operations Management

Staff Development

Team leadership expertise

Employee Relations

Business operations knowledge

Customer Relationship Management (CRM)

Customer Service

Customer Service Management

merchandising

Languages

English
Professional Working

Avid outdoorsman. I enjoy hunting and fishing and spending as much time outdoors as possible.

Enjoy playing hockey, baseball.

enjoy hunting, fishing, hiking 

Timeline

Assistant General Manager

Gananoque Home Hardware
03.2017 - Current

Meat Manager

Bennett’s Valumart
03.1999 - 03.2017

Meat Cutter

Wallace Beef
10.1994 - 03.2000

No Degree - Retail Meat Processing

Algonquin College

High School Diploma -

Lasalle Secondary School

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Robert Ware