Robert Vladu
Laval,QC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
27
27
years of professional experience
Work History
Director, Operations
JLL Canada
03.2023 - Current
- Reduced operational costs through effective budget management and cost-saving strategies.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Ensured compliance with industry regulations and company policies, mitigating potential risks.
- Led cross-functional teams to achieve company goals, fostering collaboration and communication.
- Automated manual processes using technology solutions, increasing accuracy and efficiency within operations.
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Facilitated change management efforts, guiding teams through periods of transition from Manulife to JLL.
- Managed crisis situations effectively by developing response plans in advance.
- Implemented risk assessment procedures to minimize potential disruptions across all areas of operation.
- Managed vendor relationships, negotiating contracts for maximum value and efficiency.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced operational risks while organizing data to forecast performance trends.
Operations Director
Manulife Investment Management
08.2018 - 03.2023
Operations Supervisor
CF Carrefour Laval
06.2016 - 07.2018
- Supervise and provide leadership to all operations staff including: training and development, compliance to standards and individual personal development planning
- Direct, coordinate and supervise operations staff daily work to ensure facility programs, event schedules, levels of cleanliness, health and safety and maintenance standards are maintained.
- Arrange repairs to facility, equipment and building systems; establish and follow through on preventative maintenance program; maintain physical assets of facilities
- Perform reporting staff annual evaluations and manages performance of all operation staff
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- Develop and implement facility procedures and standards ensuring adherence to Corporate Policies, and applicable legislation(s)
- Prepare for approval and monitor all contractual agreements relating to building operations
- Develop and monitor annual work plan for operations.
- Prepares and manages current and capital and operations budgets; work effectively with external contractors, lease holders and other departments.
- Lead and participate in divisional and business unit projects, priorities and work task teams.
- Prepare tenders for all deferred maintenance projects and tenant leasehold projects.
- Communicate with contractors and tenants on regular basis as it relates to any on-going projects.
Senior Building Technician
OPSIS gestion d'infrastructures for Canderel, CCE
09.2013 - 05.2016
- Maintain and improve (re-commission) mechanical systems in state of art twin tower building in downtown Montreal, while taking care of all mechanical equipment.
- Improve the operation of building systems: Chiller Plants, Heating Systems, water treatment;- Implement new procedures for routine inspections of equipment and systems;
- Assist the on-going operational activities of other trades and suppliers;- Handle downtime, assure immediate and short-term solutions, as necessary;
- Manage the Preventive Maintenance, equipment, tasks and schedules;- Provide studies, trends and other relevant information for the management team;
- Supervise the construction sites, act as a liaison between contractors and management;- Responsible for LEED tasks;
- Assistance for routine inspections and tests of fire protection equipment and systems;
- Increased tenant satisfaction by promptly addressing maintenance requests and providing exceptional customer service.
Building HVAC Technician
Place Bonaventure
11.2012 - 09.2013
- Management and preventive maintenance of HVAC systems;- Surveillance of comfort parameters, first response for comfort calls of tenants;- Coordinate with the mechanics activities and assist as needed;- Together with skilled employees, perform inspections and maintenance required for the proper seasonal operation of comfort systems for customers and tenants;- Participate in upgrading (recommissioning);- Participate in the implementation of control strategies electromechanical systems and perform validation and monitoring results;- Make recommendations on possible improvements and solutions to operational problems
Building Technician
SAMEN Invest / Gestion SIDEV
10.2010 - 11.2012
- General maintenance of electrical, plumbing systems- management and preventive maintenance of HVAC systems- supervise and assist contractors' teams
Maintenance Supervisor on the road (co-owner)
Mirobec Entretien Inc.
07.2006 - 10.2010
Regional Sales Manager Oltenia
Tuborg Romania
01.1997 - 01.1999
Education
No Degree - LEED Green Associate
CAGBC
Online08.2024
FMA Designation - enrolled - FMA
BOMI Education Canada
Online, Self Pace01.2021
No Degree - Project Management
PM Montreal Chapter
Montreal, QC08.2019
Associate of Applied Science - Building Technology
Université De Montréal - Ecole Polytechnique De Montréal
Montreal, QC01.2013
Enterprise Management
HEC Montréal
Montreal, QC04.2006
Skills
- Engineering
- Planning Budgeting & Forecasting
- Commercial Real Estate
- Project Management
- Operational Excellence
- Safety Management
- Team Leadership
Accomplishments
- Won six prizes with the buildings on the local energy challenge, DEFI Energie (BOMA Quebec), for energy performance, GHG reduction and team resilience
- Saved $260k in energy costs, in first complete year, with an investment of $130k
Languages
French
Full Professional
Romanian
Native or Bilingual
English
Full Professional
Spanish
Elementary
Personal Information
Title: Director, Operations at JLL
BBQ, DJ-ing
Passionate about slow cooking and southern BBQ
"Bedroom" DJ, love all kind of music and to perform for family and friends
Timeline
Director, Operations
JLL Canada
03.2023 - Current
Operations Director
Manulife Investment Management
08.2018 - 03.2023
Operations Supervisor
CF Carrefour Laval
06.2016 - 07.2018
Senior Building Technician
OPSIS gestion d'infrastructures for Canderel, CCE
09.2013 - 05.2016
Building HVAC Technician
Place Bonaventure
11.2012 - 09.2013
Building Technician
SAMEN Invest / Gestion SIDEV
10.2010 - 11.2012
Maintenance Supervisor on the road (co-owner)
Mirobec Entretien Inc.
07.2006 - 10.2010
Regional Sales Manager Oltenia
Tuborg Romania
01.1997 - 01.1999
No Degree - LEED Green Associate
CAGBC
FMA Designation - enrolled - FMA
BOMI Education Canada
No Degree - Project Management
PM Montreal Chapter
Associate of Applied Science - Building Technology
Université De Montréal - Ecole Polytechnique De Montréal
Enterprise Management
HEC Montréal
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