Robert Vaughn
Inglewood
Summary
Dynamic and compassionate professional with extensive experience at Bella Sera Skilled Nursing Facility, excelling in patient management and emergency response. Proven track record in enhancing patient satisfaction through effective communication and wound care. Skilled in multitasking and organization, consistently achieving high standards of care and fostering positive patient relationships.
Market sales professional prepared to drive results and foster team collaboration. Proven ability to develop and implement sales strategies that align with business goals. Known for adaptability and strong focus on achieving results, with skills in market analysis and client relationship management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA
Cerritos Healthcare
01.2024 - 02.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Territory Sales Lead
Anderson Merchandisers, LLC
01.2020 - 08.2022
- Increased overall sales by developing and executing effective territory sales strategies.
- Presented sales reports, forecasts, and competitor analysis at quarterly meetings to inform strategic planning.
- Worked closely with the distribution team to ensure timely delivery of products, resulting in high levels of customer satisfaction.
- Organized and participated in trade shows, conferences, and other events to increase brand visibility and generate leads.
- Collaborated with marketing team to develop targeted materials for promotions, leading to increased product awareness.
- Provided product training for new hires, ensuring a solid understanding of company offerings and sales techniques.
- Expanded the client base by identifying potential customers and initiating contact to promote products and services.
Market Sales Manager
Bella Sera Skilled Nursing Facility
02.2014 - 01.2017
- Developed comprehensive account plans for key customers, resulting in increased wallet share.
- Analyzed market trends to identify new business opportunities and expand client base.
- Forecasted revenue accurately using data analysis techniques to inform strategic planning decisions.
- Established strong rapport with key accounts for increased customer loyalty and retention.
- Developed customized sales presentations to address specific client needs, leading to higher conversion rates.
- Mentored junior sales staff members in best practices for prospecting, closing deals, and managing accounts effectively.
- Implemented innovative marketing campaigns that generated significant brand exposure and new leads.
- Managed a high-performing sales team, consistently achieving or surpassing team quotas.
- Conducted regular sales training sessions to enhance team skills and overall performance.
- Negotiated favorable contract terms with clients, ensuring long-term profitability for the company.
Education
Associate of Arts - Business Administration And Management
American InterContinental University
Atlanta, GA04-2025
No Degree - CNA
Unitek College, Los Angeles
Newport Beach, CA06-2024
High School Diploma -
Mojave Basin Youth Crops
Adelanto, CA07-2009
Skills
- Proficient in scheduling tasks
- Effective patient management
- Real-time vital signs tracking
- Supportive interpersonal skills
- Feeding assistance
- Dressing assistance
- End-of-life care
- Compassionate communication
- Patient transfers
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Wound care
- Problem-solving
- Multitasking and organization
Accomplishments
- Improved or maintained profit and revenue margins over previous years.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Created a company-wide, comprehensive training program for all sales team members.
- Resolved product issue through consumer testing.
Certification
- CNA - Certified Nurse Assistant
Languages
English
Full Professional
Timeline
CNA
Cerritos Healthcare
01.2024 - 02.2025
Territory Sales Lead
Anderson Merchandisers, LLC
01.2020 - 08.2022
Market Sales Manager
Bella Sera Skilled Nursing Facility
02.2014 - 01.2017
Associate of Arts - Business Administration And Management
American InterContinental University
No Degree - CNA
Unitek College, Los Angeles
High School Diploma -
Mojave Basin Youth Crops
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