Robert Sinzun
La Puente,CA
Summary
Joern's Field Operations Manager with a proven track record at excelling in operational efficiency and team building. Spearheaded training initiatives that enhanced compliance and boosted team morale. Skilled in inventory tracking and problem-solving, driving significant improvements in service delivery and patient care outcomes.
Professional in field operations management with extensive experience in overseeing and optimizing operational processes. Strong focus on team collaboration and driving results. Skilled in logistics, resource allocation, and strategic planning, while being adaptable to changing needs. Reliable and effective at fostering productive work environment to meet organizational goals.
Experienced with optimizing field operations to improve efficiency and productivity. Utilizes strategic planning and resource management to enhance project outcomes. Track record of effective team leadership and problem-solving in high-pressure situations.
Overview
16
16
years of professional experience
Work History
Field Operations Manager
Joerns Healthcare LLC.
03.2024 - Current
- Managed daily operations to ensure efficient workflow and adherence to safety protocols.
- Coordinated logistics for equipment distribution, optimizing delivery timelines and resource allocation.
- Developed and implemented training programs for new staff on operational procedures and safety compliance.
- Monitored inventory levels, ensuring timely replenishment of essential supplies in alignment with demand forecasts.
- Collaborated with cross-functional teams to enhance service delivery and patient care outcomes.
- Analyzed operational performance data to identify areas for process improvement and efficiency gains.
- Implemented quality control measures that improved compliance with regulatory standards across all operational activities.
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Boosted team morale by fostering a positive work culture and recognizing outstanding individual achievements regularly.
Field Service Technician
Dynamic Medical Systems
10.2010 - Current
- Implemented process improvements that reduced service turnaround time significantly.
- Documented service actions and maintained accurate records in tracking systems.
- Analyzed field data to identify trends and develop solutions for recurring issues.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
Field Service Supervisor
AccentCare Hospice
09.2019 - 01.2020
- Supervised field service teams to ensure high-quality hospice care delivery.
- Implemented training programs for staff to enhance service efficiency and compliance.
- Coordinated schedules and logistics for timely patient visits and equipment delivery.
- Monitored performance metrics to identify areas for process improvement.
- Facilitated communication between staff and management to streamline operations.
- Mentored new hires, fostering a culture of teamwork and accountability in field services.
Field Service Technician
ArjoHuntleigh
07.2018 - 09.2019
- Diagnosed and repaired medical equipment, ensuring compliance with safety standards.
- Conducted preventive maintenance on devices to enhance operational reliability.
- Collaborated with healthcare staff to address equipment functionality issues promptly.
- Trained junior technicians on service protocols and best practices for repairs.
- Provided technical support during installations, ensuring optimal setup of equipment.
- Responded quickly to emergency maintenance requests for timely on-call support.
Aircraft Fueler
John Wayne Airport
08.2009 - 10.2011
- Operated fuel delivery systems for aircraft ensuring compliance with safety regulations.
- Conducted pre-flight fuel checks to confirm accuracy and prevent discrepancies.
- Collaborated with ground crew to coordinate fueling operations efficiently.
- Monitored fuel inventory levels, reporting discrepancies to management promptly.
- Trained new staff on safety protocols and operational procedures in fueling processes.
- Maintained accurate records of fuel transactions and service logs for accountability.
- Helped team coordinate smooth and safe aircraft movement.
- Drove fuel trucks, hydrant carts and stationary carts to complete work.
- Kept equipment clean and functional with regular inspections and upkeep.
- Fueled airline equipment according to exact work orders.
- Completed documentation for work completed and fuel transferred or materials used.
- Handled aviation fuel and chemicals with correct procedures and quality control standards.
Education
High School Diploma -
La Puente High School
La Puente 06-2006
Skills
- Staff oversight
- Operational efficiency
- Training and mentoring
- Team building
- Operational planning
- Team supervision
- Inventory tracking
- Workflow planning
- Incident response
- Staff recruitment
- Workforce scheduling
- Field operations analysis
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
Languages
Spanish
Limited Working
Timeline
Field Operations Manager
Joerns Healthcare LLC.
03.2024 - Current
Field Service Supervisor
AccentCare Hospice
09.2019 - 01.2020
Field Service Technician
ArjoHuntleigh
07.2018 - 09.2019
Field Service Technician
Dynamic Medical Systems
10.2010 - Current
Aircraft Fueler
John Wayne Airport
08.2009 - 10.2011
High School Diploma -
La Puente High School