ROBERT SHEEHAN
Embrun,ON
Summary
Adept Project Manager with a proven track record at the Department Of Defence, showcasing expertise in project planning and advanced problem-solving. Demonstrated success in delivering high-quality projects on time, enhancing customer satisfaction, and fostering team collaboration. Mastered budget control and technical support, ensuring projects meet stringent deadlines and exceed expectations.
Overview
19
19
years of professional experience
Work History
Project Manager
Department Of Defence
08.2011 - 06.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Managed projects from procurement to commission.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
A/V Installer
Department Of Defence
08.2011 - 06.2024
- Provided exceptional customer support, addressing technical issues promptly and efficiently to minimize downtime for clients.
- Managed inventory of tools and equipment, ensuring proper maintenance for peak performance during installations.
- Ensured safety compliance by adhering to industry standards and guidelines during all installation procedures.
- Successfully completed large-scale A/V installation projects for clients, ensuring timely completion and professional results.
- Supported fellow team members in troubleshooting complex installation challenges, sharing expertise to enhance overall team performance.
- Optimized workspace layouts for improved functionality during installations, enabling smoother execution of tasks at hand.
- Acted as a liaison between clients and other stakeholders, ensuring clear communication of project expectations, timelines, and deliverables.
- Enhanced client experience with customized A/V system designs tailored to individual needs and preferences.
- Delivered comprehensive training sessions for end-users on operating their new A/V systems effectively.
- Reduced errors in installations by carefully reviewing blueprints and schematics before beginning work on site.
- Improved customer satisfaction by delivering high-quality A/V installations and troubleshooting services.
- Set up projectors, laptops and microphones for live presentations.
- Pulled and terminated variety of cables.
Project Manager and installer
Professional Video Installations
embrun, Ontario
02.2006 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Lester B Pearson
Ottawa, ON06.1989
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Project tracking
- Advanced problem solving
- Budgeting and forecasting
- Project estimation and bidding
- Project scope
- Budget Control
- Technical understanding
- Inventory Control
- Technical Support
- Forecasting
Languages
English
Native or Bilingual
Timeline
Project Manager
Department Of Defence
08.2011 - 06.2024
A/V Installer
Department Of Defence
08.2011 - 06.2024
Project Manager and installer
Professional Video Installations
02.2006 - Current
High School Diploma -
Lester B Pearson
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