ROBERT SHAW
Barstow
Summary
Experienced professional with 10+ years in the California Department of Veterans Affairs. Transitioned from certified nursing assistant to Resident Care Specialist, focusing on resident oversight and support. Skilled in coordinating logistics and enforcing facility guidelines, alongside clerical management. Demonstrated effectiveness in program planning and communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Resident Care Specialist
California Department of Veteran Affairs
06.2022 - Current
- Resident Care & Support
- Help residents with everyday challenges like anxiety, depression, and behavior issues.
- Talk one-on-one with residents when rules are broken to guide them toward better choices.
- Connect residents with the right professionals (like doctors or counselors) when needed.
- Work with the team to plan and review personalized care plans for each resident.
- Help residents set up medical or dental appointments and arrange transportation.
- Resident Orientation & Staff Training
- Welcome new residents by explaining rules, services, and what to expect.
- Make sure all residents understand and follow the facility’s policies.
- Help train new staff by showing them around and teaching them their responsibilities.
- Activities & Resident Engagement
- Work with staff to organize fun activities, outings, and events for residents.
- Help plan and set up events, making sure residents are included and enjoy themselves.
- Supervise residents during activities to ensure safety and respectful behavior.
- Share ideas during planning meetings to create meaningful experiences for residents.
- Safety & Cleanliness
- Make sure residents are safe, clean, and living in a comfortable space.
- Check rooms regularly to keep them clean and free of hazards.
- Monitor the building and grounds to make sure everything is safe and secure.
- Record-Keeping & Documentation
- Keep daily headcounts and attendance records up to date.
- Fill out important forms, reports, and logs as required.
- Track who is present and maintain accurate sign-in sheets for residents.
- Teamwork & Ongoing Learning
- Join care team meetings to coordinate better support for residents.
- Attend staff meetings, training sessions, and planning events.
- Stay certified in CPR and First Aid and take part in all required training to stay informed and up to date.
Certified Nursing Assistant
California Department of Veteran Affairs
05.2012 - 06.2022
- Provided direct care to patients, including assistance with daily living activities such as bathing, dressing, grooming, and feeding, ensuring comfort and dignity
- Accurately measured and recorded vital signs (blood pressure, temperature, pulse, respiration), reporting any significant changes to nursing staff
- Aided patients with mobility, including transfers, ambulation, and the use of assistive devices, to promote independence and prevent falls
- Assisted with medical procedures and treatments as directed by healthcare providers, including catheter care, wound dressing changes, and administering prescribed medications
- Monitored patients for changes in condition and reported observations to the nursing team, contributing to effective patient care planning
- Maintained accurate and timely documentation of patient care activities, including daily notes, charts, and care plans, to ensure continuity of care and compliance with facility policies
- Adhered to infection control practices and safety protocols, including proper sanitation, use of personal protective equipment (PPE), and adherence to facility guidelines
- Provided emotional support to patients and their families, addressing concerns and offering reassurance during times of illness or recovery
- Worked collaboratively with nursing staff, physicians, and other healthcare professionals to deliver coordinated patient care and support interdisciplinary treatment plans
- Educated patients and their families about care routines, health conditions, and preventive measures to enhance patient understanding and engagement in their own care
Education
Bachelor of Science - Healthcare Administration
Western Governors University
Millcreek, UT07.2024
Skills
- Communication proficiency
- Problem-solving abilities
- Program education for facilities
- Data entry and administrative support
- Computer literacy
- Filing and documentation skills
- Comprehensive report writing
- Strong detail orientation
- Phone handling skills
- Team-oriented approach
- Client relationship development
Certification
- CNA
- CPR Certification
Accomplishments
- Certificate Of completion in leadership.
- Certificate Of completion in strategic thinking & innovation.
Timeline
Resident Care Specialist
California Department of Veteran Affairs
06.2022 - Current
Certified Nursing Assistant
California Department of Veteran Affairs
05.2012 - 06.2022
Bachelor of Science - Healthcare Administration
Western Governors University
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