Summary
Work History
Education
Skills
Languages
Timeline
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Robert Ruppert

Barrie,Ontario

Summary

Dynamic project manager with a proven track record at Ruppert Design, excelling in delivering high-quality results and exceptional customer satisfaction. Skilled in project estimation and effective communication, I successfully managed multiple projects, optimizing schedules and resources while fostering strong client relationships. Committed to safety and quality, I consistently exceeded expectations.

Work History

Installer

TECHNILITE
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Calculated materials and time needed for each job.
  • Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
  • Ensured high-quality results by consistently following manufacturer specifications during installations.
  • Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Increased repeat business by building strong relationships with clients through exceptional service delivery.
  • Customized installations to meet specific customer requirements, ensuring full functionality and satisfaction.
  • Accelerated project completion rates, coordinating effectively with team members to meet tight deadlines.

Project Manager

Ruppert Design
2002 - 2023
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Provided detailed project status updates to stakeholders and executive management.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.

Sales and Marketing Manager

Industrial Chrome Service
2000 - 2004
  • Analyzed sales and marketing data for improved strategies.
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
  • Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
  • Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
  • Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
  • Excelled in territory management, optimizing travel routes for maximum client engagement and time efficiency.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Created and expanded sales presentations to new and existing customers increasing net sales revenue by Number% in sales.
  • Developed key account relationships for improved client retention and long-term partnerships.
  • Conducted market research to identify trends and adjust marketing strategies accordingly.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Education

GED - Marketing And Sales/ Accounting

Sheridan College
Oakville, ON
06.1990

Skills

  • Attention to detail
  • Time management
  • Positive attitude
  • Power tool operation
  • Following safety practices
  • Customer service
  • Customer satisfaction
  • Equipment installation
  • Equipment operation
  • Pre-installation site prep
  • Customer relations
  • Troubleshooting and testing
  • Worksite preparation
  • Worksite safety and maintenance
  • Blueprint reading
  • Troubleshooting
  • Quality checks
  • Hardware installation
  • Professional appearance
  • Safety procedures
  • Inventory accountability
  • Hand-eye coordination
  • Quality assurance
  • Preventive Maintenance
  • Inventory oversight
  • Installation updates
  • Residential construction
  • Product inspection
  • Flooring
  • Construction management
  • Work orders
  • Diagnostics and troubleshooting
  • Electrical wiring
  • System repairs
  • Supply inventory management
  • Commercial construction experience
  • Residential and commercial installations
  • Testing processes
  • Scheduling
  • FLUENT IN LANGUAGE
  • Project estimation and bidding
  • Drywalling
  • Plumbing
  • Equipment Repair
  • Electrical systems
  • System configuration
  • Project management
  • Welding skills
  • Contract management
  • Emergency procedures
  • Construction
  • Loading and unloading
  • Safety awareness
  • Flexible scheduling
  • Repair techniques
  • Coaching and mentoring
  • Regulatory compliance
  • Material selection
  • Estimating
  • Plumbing connections
  • Taking precise measurements
  • Air handlers
  • Sheet metal
  • Ductwork
  • Installation expertise
  • Troubleshooting and Diagnostics
  • Code requirements
  • Technical drawing interpretation
  • Detail orientation
  • Equipment handling
  • Multitasking Abilities
  • Maintenance and repair
  • Problem-solving
  • Teamwork and collaboration
  • Safety management
  • Organizational skills
  • Multitasking
  • Excellent communication
  • Equipment troubleshooting

Languages

English
Full Professional
English
Full Professional

Timeline

Installer

TECHNILITE

Project Manager

Ruppert Design
2002 - 2023

Sales and Marketing Manager

Industrial Chrome Service
2000 - 2004

GED - Marketing And Sales/ Accounting

Sheridan College

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Robert Ruppert