Robert Ruggiero
Irvine
Summary
Aspiring sales professional enthusiastic about building a long-term sales career, with a strong interest in developing relationships and sales strategies. Friendly, outgoing, and adaptable team player.
Overview
3
3
years of professional experience
Work History
Independent Contractor
Fix N Build
Orange County, CA
03.2022 - Current
- Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Dock Crew Lead
Newport Fun Tours
Newport Beach, CA
06.2022 - 10.2022
- Assisted customers with boarding and disembarking boats, ensuring safety and comfort.
- Managed the loading and unloading of customer belongings, providing excellent customer service.
- Maintained dock area cleanliness and organization to enhance customer experience.
- Coordinated with team members to ensure smooth operations and timely departures and arrivals.
Coffee Shop Manager
Hilton Double Tree
Santa Ana, CA
11.2021 - 03.2022
- Maintained up-to-date knowledge of industry trends, competitor activity, and coffee-related news to stay ahead of the curve.
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
- Received recognition for exceptional customer service skills, contributing to an overall increase in positive online reviews for the coffee shop.
- Boosted sales through upselling techniques and suggesting additional menu items based on customer preferences.
Education
Sales And Marketing Education
Santa Barbara City College
Santa Barbara, CAHigh School Diploma -
Mission Viejo High School
Mission Viejo, CA06.2021
Skills
- Client Relationship Building
- Service Marketing
- Customer Support
- Time Management
- Excellent Communication
- Multitasking Abilities
- Relationship Building
- Interpersonal Communication
- Reliability
- Goal Setting
Timeline
Dock Crew Lead
Newport Fun Tours
06.2022 - 10.2022
Independent Contractor
Fix N Build
03.2022 - Current
Coffee Shop Manager
Hilton Double Tree
11.2021 - 03.2022
Sales And Marketing Education
Santa Barbara City College
High School Diploma -
Mission Viejo High School