Robert Ruggiero
Irvine
Summary
Aspiring sales professional enthusiastic about building a long-term sales career, with a strong interest in developing relationships and sales strategies. Friendly, outgoing, and adaptable team player.
Overview
3
3
years of professional experience
Work History
Independent Contractor
Fix N Build
03.2022 - Current
- Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Dock Crew Lead
Newport Fun Tours
06.2022 - 10.2022
- Assisted customers with boarding and disembarking boats, ensuring safety and comfort.
- Managed the loading and unloading of customer belongings, providing excellent customer service.
- Maintained dock area cleanliness and organization to enhance customer experience.
- Coordinated with team members to ensure smooth operations and timely departures and arrivals.
Coffee Shop Manager
Hilton Double Tree
11.2021 - 03.2022
- Maintained up-to-date knowledge of industry trends, competitor activity, and coffee-related news to stay ahead of the curve.
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
- Received recognition for exceptional customer service skills, contributing to an overall increase in positive online reviews for the coffee shop.
- Boosted sales through upselling techniques and suggesting additional menu items based on customer preferences.
Education
Sales And Marketing Education
Santa Barbara City College
Santa Barbara, CAHigh School Diploma -
Mission Viejo High School
Mission Viejo, CA06.2021
Skills
- Client Relationship Building
- Service Marketing
- Customer Support
- Time Management
- Excellent Communication
- Multitasking Abilities
- Relationship Building
- Interpersonal Communication
- Reliability
- Goal Setting
Timeline
Dock Crew Lead
Newport Fun Tours
06.2022 - 10.2022
Independent Contractor
Fix N Build
03.2022 - Current
Coffee Shop Manager
Hilton Double Tree
11.2021 - 03.2022
Sales And Marketing Education
Santa Barbara City College
High School Diploma -
Mission Viejo High School
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