Robert Rivera
Whittier
Summary
Skilled Package Dispatch Supervisor with solid experience in coordinating and supervising package sorting, routing, and dispatch activities. Strengths include exceptional leadership abilities, strong organizational skills, and knowledge in logistics management software. In previous roles, improved efficiency of package handling processes while ensuring adherence to safety protocols.
Overview
31
31
years of professional experience
Work History
Package Dispatch Supervisor
UPS
Los Angeles
03.2012 - Current
- Managed daily delivery and work schedules to maximize coverage.
- Dispatched drivers to meet daily delivery needs for company customers.
- Participated in regular meetings with upper management to discuss strategies for improving operations within the department.
- Analyzed data from previous deliveries to identify areas where improvements can be made in the future.
Package Dispatch Supervisor
UPS
Cerritos
02.2008 - 02.2012
- Monitored employee performance and provided feedback for improvement.
- Prepared reports on delivery times, dispatch delays, or other related matters.
- Analyzed data from previous deliveries to identify areas where improvements can be made in the future.
Onroad Supervisor
UPS
Cerritos
02.2004 - 01.2008
- Directed and supervised team of 15 employees in daily operations.
- Trained new employees on company policies and procedures.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Operations Supervisor
UPS
Cerritos
04.1994 - 01.2004
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Trained new employees on proper job functions and company policies and procedures.
Education
Certification Of Completion - Fire Science
Fire Academy
11.1999 - 01.2000
Skills
- Dispatch operations
- Team leadership
- Employee training
- Problem solving
- Time management
- Route planning
- Verbal and written communication
- Critical thinker
- Team collaboration
- Dispatch software
- Tracking systems
- Map reading
Timeline
Package Dispatch Supervisor
UPS
03.2012 - Current
Package Dispatch Supervisor
UPS
02.2008 - 02.2012
Onroad Supervisor
UPS
02.2004 - 01.2008
Certification Of Completion - Fire Science
Fire Academy
11.1999 - 01.2000
Operations Supervisor
UPS
04.1994 - 01.2004