Robert Rivas

• Assisted in installation and maintenance of HVAC systems in residential environments, ensuring optimal performance and customer satisfaction.
• Supported troubleshooting and repairs of heating and cooling equipment, enhancing system reliability and comfort for clients.
• Installed new ductwork following specifications from engineers and contractors.
• Collaborated with technicians to streamline task completion, contributing to timely project delivery.
• Operated tools such as drills and saws safely during repair and installation tasks.
• Prepared work areas by gathering necessary tools and materials for HVAC projects.
• Applied insulation materials around pipes, ducts, and other HVAC system components.

• Supervised daily production activities, ensuring schedules were met and workflows remained efficient.
• Coordinated with quality control team to uphold product standards and specifications.
• Implemented process improvements to enhance operational efficiency and reduce waste.
• Led team meetings to set production goals and resolve operational challenges.
• Trained new staff on production processes and procedures to optimize performance.
• Monitored inventory levels and communicated supply needs, facilitating timely replenishment.
• Assisted in troubleshooting equipment issues, minimizing downtime during production runs.
• Communicated with departments to facilitate seamless workflow from start to finish.

Operated flexographic narrow web press to produce high-quality labels.

• Monitored press settings, ensuring consistent print quality and color accuracy.
• Calibrated color densitometers for accurate color matching during printing processes.
• Evaluated finished products for defects before packaging and shipping, ensuring quality control.
• Performed routine maintenance, reducing downtime and improving equipment reliability.
• Worked with design team to resolve printing issues and improve layout efficiency.
• Trained new operators on safety protocols and machine operation procedures.

Documented production issues to support efficient troubleshooting.

• Efficiently processed customer transactions using point-of-sale systems.
• Processed cash, check, credit card, and debit payments accurately.
• Managed cash drawer, balancing at shift end.
• Maintained organized and clean checkout area to ensure efficient transaction flow.
• Handled returns and exchanges per store policies.
• Addressed product inquiries and provided tailored recommendations to enhance customer satisfaction.
• Directed customers to desired products and offered advice to improve shopping experience.
• Organized and replenished merchandise on shelves to maintain product availability.

• Organized packages by size and weight to streamline loading processes.
• Loaded packages onto delivery trucks, enhancing safety and efficiency.
• Unloaded incoming shipments to sustain workflow continuity.
• Followed safety protocols to minimize workplace accidents and injuries.

• Processed customer transactions accurately while operating cash register, ensuring smooth checkout experience.
• Maintained accurate cash drawer, achieving balanced transactions at shift end.
• Handled returns and exchanges per store policies, enhancing customer satisfaction.
• Assisted customers with product inquiries, delivering exceptional service.
• Consistently enforced store policies to enhance safety and customer satisfaction.