Robert Richardson
Port Colborne,ON
Summary
Results-driven, reliable, and organized with knack for leading and motivating teams. Well-versed in shop operations and possess hands-on skills in equipment maintenance and inventory management. Committed to optimizing productivity and ensuring safe and efficient work environment. Experienced with overseeing shop operations and ensuring optimal performance. Utilizes expertise in mechanical systems and team leadership to drive productivity. Track record of maintaining high standards in safety and quality control. Talented Shop Foreman with Number years of Industry experience. Keeps team members on-task to optimize workflow and meet challenging project deadlines. Experienced in training, coaching and motivating employees. History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities.
Overview
30
30
years of professional experience
Work History
Shop Foreman
Yarnell Overhead Door
06.2023 - Current
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Managed materials inside shop and at job locations.
- Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
- Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
- Fostered a strong team dynamic by promoting trust, open communication, and collaborative problem solving among team members.
- Implemented inventory control measures, ensuring proper stock levels were maintained for efficient operations.
General Merchandise Associate
Atlantic Superstore
09.2019 - 05.2023
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
- Participated in storewide promotions and events, enhancing overall brand visibility within the local community.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Managed time effectively, prioritizing tasks to maintain productivity throughout shifts while adhering to company policies and procedures.
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
- Addressed customer inquiries promptly both in-person or over the phone, establishing trust through effective communication skills.
- Supported inventory management efforts by accurately tracking merchandise and restocking shelves as needed.
- Completed efficient weekly pricing changes for general merchandise categories.
- Assisted in merchandising displays, creating visually appealing presentations that attracted customer attention and promoted sales.
- Assisted in maintaining a clean and well-organized store, contributing to a positive shopping experience for customers.
- Guided customers through product locations within the store efficiently, reducing search time while improving overall satisfaction levels.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
Shop Foreman/Door Technician
Yarnell Overhead Door
05.1995 - 06.2019
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Managed materials inside shop and at job locations.
- Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
- Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
- Fostered a strong team dynamic by promoting trust, open communication, and collaborative problem solving among team members.
- Implemented inventory control measures, ensuring proper stock levels were maintained for efficient operations.
- Improved customer satisfaction by providing timely and accurate updates on repair status.
- Oversaw loading and unloading of packages in warehouse.
Education
High School Diploma -
Port Colborne High School
Port Colborne, ON06.1985
Skills
- Safety management
- Workplace safety
- Safety awareness
- Task delegation
- Fabrication skills
- Deadline management
- Equipment operation
- Equipment usage
- Tool management
- Equipment monitoring
- Machine operation
- Standard operating procedures
- Materials coordination
- Critical thinking
- Equipment maintenance
- Training and mentoring
- Inventory assessment
- Safety procedures
- Continuous improvement
- Materials inspection
- Customer service
- Documentation and reporting
- Work area inspection
- Inventory management
- Staff supervision
Languages
English
Full Professional
Timeline
Shop Foreman
Yarnell Overhead Door
06.2023 - Current
General Merchandise Associate
Atlantic Superstore
09.2019 - 05.2023
Shop Foreman/Door Technician
Yarnell Overhead Door
05.1995 - 06.2019
High School Diploma -
Port Colborne High School
Similar Profiles
Jordan SmithJordan Smith
Salesperson at Yarnell Overhead DoorSalesperson at Yarnell Overhead Door
Matthew HillMatthew Hill
General Manager at Lensing Wholesale (Overhead Door and Door Unit)General Manager at Lensing Wholesale (Overhead Door and Door Unit)
Renee LawrenceRenee Lawrence
Logistics Analyst at Wayne Dalton Overhead DoorLogistics Analyst at Wayne Dalton Overhead Door
August MurdochAugust Murdoch
Jr. Coordinator of Facilities Operations / School Secretary at Niagara Catholic District School BoardJr. Coordinator of Facilities Operations / School Secretary at Niagara Catholic District School Board
Tristan HusseyTristan Hussey
Sales Consultant at Excell CommunicationsSales Consultant at Excell Communications