Robert Reyes Hernandez
Compton
Summary
Offering strong foundation in communication and adaptability, ready to learn and grow in the Criminal Justice environment. Brings commitment to work environment excellence and ability to quickly adapt to the information and data presented. Ready to use and develop problem-solving, teamwork, and analytical skills in Forensics/Criminal Justice role.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Macys Department Store
Lakewood, CA
10.2023 - Current
- Assisted customers with product selection, enhancing overall shopping experience and satisfaction.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer service.
- Maintained visual merchandising standards to promote product visibility and sales.
- Collaborated with team members to execute promotional events and maintain stock levels.
- Developed knowledge of inventory management systems, improving restock accuracy and efficiency.
- Trained new associates on store policies, procedures, and customer service best practices.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
GED -
California State University, Los Angeles
Los Angeles, CA05-2028
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Reliability and punctuality
- Organization and time management
- Flexible schedule
- Phone etiquette
- FLUENT IN SPANISH
- Adept at using: Google Docs, Google Sheets, Microsoft Word, Microsoft Excel
- Multitasking
- Critical thinking
Timeline
Retail Sales Associate
Macys Department Store
10.2023 - Current
GED -
California State University, Los Angeles