Robert Perault
Niagara Falls,ON
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Tim Hortons
Paul Bright
04.2002 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Worked all shifts prior to management. Implying my experience with customers, staff, and plenty of robust and meticulous cleaning.
Education
High School Diploma -
Stamford Collegiate
5775 Drummond Rd, Niagara Falls, ON04.2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Computer skills
- Time management
- Flexible and adaptable
- Calm under pressure
Languages
English
Full Professional
Certification
- ServSafe Food Handler's Certification
- First Aid Certification
Timeline
Tim Hortons
Paul Bright
04.2002 - Current
High School Diploma -
Stamford Collegiate
Similar Profiles
Daynis PadronDaynis Padron
Dental Assisting Expanded Functions at Florida Colgate Bright Smiles, Bright FuturesDental Assisting Expanded Functions at Florida Colgate Bright Smiles, Bright Futures
Mitchell SchuckMitchell Schuck
Police Officer at St. Paul Police Department, St. Paul, MNPolice Officer at St. Paul Police Department, St. Paul, MN
Marvin BerryMarvin Berry
Professional Truck Driver at Paul Transportation/Paul LogisticsProfessional Truck Driver at Paul Transportation/Paul Logistics