Summary
Overview
Work History
Education
Skills
Road Racing
Physical Activities
Charity Volunteering
Timeline
Generic

Robert Patterson

London,ON

Summary

At Ryan ULC, I spearheaded operations, driving compliance and fostering team collaboration. My leadership enhanced customer satisfaction and sparked business development, leveraging skills in corporate communications and regulations mastery. Notably, I mentored staff, achieving significant service improvements and nurturing key relationships, positioning the company at the forefront of industry innovation.

Overview

6
6
years of professional experience

Work History

Director

Ryan ULC
Mississauga, Ontario
04.2018 - 12.2023
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Provided guidance on legal matters related to contracts or intellectual property rights.
  • Assessed employee performance against established benchmarks or targets.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Negotiated agreements with external partners such as contractors or consultants.
  • Enhanced customer satisfaction through the development of service improvement initiatives.
  • Monitored industry trends to identify opportunities for expansion and innovation.

Education

Diploma Statistical Data

University of British Columbia
Vancouver
04-1999

Bachelor of Arts - Geography

University of Western Ontario
London, ON
06-1988

Associate of Arts - Urban Affairs And Real Estate

Fanshawe College of Applied Arts And Technology
London
05-1976

Skills

  • Team collaboration
  • Team building
  • Relationship building
  • Goal setting
  • Corporate communications
  • Business development
  • Rules and regulations

Road Racing

  • I currently hold a professional race license in Canda and the United |States. Driving an arrange of vehicles such as Japanese and German name plates. I have also driven open wheel for cars with different engine displacements such as formula 1200 to formula Mazda.
  • I have competed in endurance racing which requires a minimum of 2 to 4 hours in the seat of a race car.

Physical Activities

  • work with a trainor year round for physical conditioning to race cars

Charity Volunteering

  • Volunteer at the London Area Food Bank

Timeline

Director

Ryan ULC
04.2018 - 12.2023

Diploma Statistical Data

University of British Columbia

Bachelor of Arts - Geography

University of Western Ontario

Associate of Arts - Urban Affairs And Real Estate

Fanshawe College of Applied Arts And Technology
Robert Patterson