Robert Oppong
Customer Service Cashier
Brampton On,Brampton On
Summary
I am a dynamic, creative, honest and enthusiastic with commitment, responsible and accountable as key words for excellency. I am focused, dedicated and work to meet deadlines in achieving the goals and objectives of an organization. Endowed with good leadership skills and very current on several issues.
Overview
17
17
years of professional experience
5
5
Certification
Work History
Customer Service Cashier
Tropical Island Caribbean Restaurant
09.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
- Implemented customer feedback system, leading to actionable insights for store improvement.
- Collaborated with team members to streamline checkout processes, reducing average customer wait time.
- Contributed to achievement of sales targets through suggestive selling techniques.
Kumasi Metropolitan Assembly (Environmental Health Department)
01.2017 - 01.2018
- Educating the public on keeping their environment clean
- Abatement of nuisance
- Prosecution of offenders
- Electoral Officer2008
- Electoral Officer2012
- Electoral Officer2016
- President, Etate Youth Movement
St. Marcelline Champ.
- 01.2017
- Teaching
- Cadet Instructor
- Discipline Committee Chairman
- School Chaplain
Calvary Believers school
01.2011 - 01.2013
- Teaching
- Cadet Instructor
- School Chaplain
New Nation Academy
01.2009 - 01.2011
- Teaching
- Cadet Instructor
- School Chaplain
Holiness Int. School
01.2008 - 01.2009
- Teaching
- Cadet Instructor
- School Chaplain
Education
Certificate - NACC- Personal Support Worker
Evergreen College
Diploma - Basic Education
University of Cape Coast
01.2012
SHS - undefined
Asanteman Senior High School
Suame Kumasi01.2006
JHS - undefined
Tutuka L/A JHS
Obuasi01.2003
Primary - undefined
Tutuka Primary School
Obuasi01.2000
Skills
- Good communication skills
- Good interpersonal relation
- Ability to work under pressure
- Good leadership qualities
- Ability to work without supervision
- Flexible and resilient team player etc
Languages
English and Asante Twi
Full Professional
English
Full Professional
Hobbies and Interests
Sharing and discussing the word of God, listening to current issues and News, discussing issues with pupils and friends bordering achievement of goals and simple life, reading, swimming, singing and dancing and listening to music and political shows.
Accomplishments
- Have initiated a group called SANITATION AMBASSADORS to fight filth
- Promotion and maintenance of discipline among pupils and colleagues
- Helped pupils to come out with their real talent
- Installed the word of God into pupils life
Awards
Group Leader- Sanitation Crusading (EHO-KMA), Founder and President of SANITATION AMBASSADORS, Discipline Committee Chairman (St. Marcellin School), Organizer, Marist Youth Ministry Ghana (Dealing with the Youth), Head of Department, Upper primary (St. Marcellin School), Chaplain (All Schools), Cadet Instructor (All Schools), Electoral Officer
OTHER NAME
- Reverend Teacher (RevTee)
- ( As I preach to pupils in various schools )
Certification
Food handler certification
References
Bervely Ann Adekunte
+1 (416) 871-4653
Timeline
Customer Service Cashier
Tropical Island Caribbean Restaurant
09.2024 - Current
Kumasi Metropolitan Assembly (Environmental Health Department)
01.2017 - 01.2018
Calvary Believers school
01.2011 - 01.2013
New Nation Academy
01.2009 - 01.2011
Holiness Int. School
01.2008 - 01.2009
Diploma - Basic Education
University of Cape Coast
SHS - undefined
Asanteman Senior High School
JHS - undefined
Tutuka L/A JHS
Primary - undefined
Tutuka Primary School
St. Marcelline Champ.
- 01.2017
Certificate - NACC- Personal Support Worker
Evergreen College
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