Robert Nova
Moorpark
Summary
Bilingual in English and Spanish. Dedicated and hard working individual seeking an opportunity to develop my skills in dynamic and fast-paced environment. I excel in customer service and team collaboration, consistently improving client experiences. Passionate about building a strong fondation in sales and business operations.
Overview
3
3
years of professional experience
Work History
Busser
Tipsy Goat
01.2025 - 06.2025
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Transfer Agent
Pitch Perfect Solutions
01.2025 - 03.2025
- Collaborated with team members to develop new strategies for improving operational efficiency within the department.
- Facilitated audits successfully by preparing necessary documentation and providing prompt responses to auditor inquiries.
- Streamlined processes for efficient account transfers, reducing processing time and enhancing the overall client experience.
Sales Agent
California Coatings
01.2023 - 04.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of powder coating products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Retail Sales Associate
Khols
11.2022 - 12.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Monitored inventory levels, Stocked shelf's to support efficient replenishment cycles.
Education
Moorpark High School
MoorparkSkills
- Bilingual, English/Spanish
- Computer knowledge
- Team Collaboration
- Communication Skills
- Customer service excellence
- Detail oriented
- Adaptability and problem solving
- Time management and efficiency
Timeline
Busser
Tipsy Goat
01.2025 - 06.2025
Transfer Agent
Pitch Perfect Solutions
01.2025 - 03.2025
Sales Agent
California Coatings
01.2023 - 04.2024
Retail Sales Associate
Khols
11.2022 - 12.2022
Moorpark High School
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