Rob Neill
Newmarket,CA-ON
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Transit Inspector/Supervisor of Operations
York Region Transit
2012.05 - 2023.12
- Maintained detailed records of inspections conducted, ensuring accurate documentation for future reference and analysis.
- Served as a liaison between the inspection team and senior management; presenting regular updates regarding ongoing projects, challenges faced, and potential solutions.
- Managed a team of inspectors, providing guidance, motivation, and support for optimal performance.
- Mentored junior inspectors on best practices and industry standards to enhance their inspection skills and advance their careers within the organization.
- Conducted comprehensive audits on completed inspections to ensure compliance with regulatory requirements and quality standards.
- Increased customer satisfaction by addressing complaints promptly and effectively resolving issues.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Transit Control Room Supervisor
TOK Transit (Contracted To York Region Transit)
2010.03 - 2012.05
- Evaluated employee performance, implementing improvement plans where necessary to maintain high standards of service delivery.
- Conducted thorough system testing after updates or modifications were made to ensure optimal functionality at all times.
- Oversaw scheduling for staffing purposes while balancing budgetary constraints with operational demands.
- Reduced response times for emergency situations with effective communication protocols.
- Collaborated with cross-functional teams to resolve operational issues promptly and efficiently.
- Implemented contingency plans during unexpected events, minimizing disruptions to normal operations.
- Executed successful emergency drills, enhancing staff preparedness for real-life situations requiring rapid response times.
- Managed control room operations, ensuring smooth coordination of team members and resources.
- Maintained accurate records of control room activities, aiding in regulatory compliance efforts and internal audits.
- Coordinated with external agencies such as law enforcement and emergency responders when required, ensuring seamless cooperation during critical incidents.
- Dispatched orders or instructions to personnel through radiotelephone or intercommunication systems to coordinate auxiliary equipment operation.
Fleet Manager
Kem Oil Limited
2006.02 - 2010.02
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Conducted root cause analysis for recurring issues in the fleet operations, developing effective solutions that minimized downtime and enhanced reliability.
- Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Documented equipment transfers and sales details for accurate record keeping.
- Managed fleet budget effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
Fleet Service Manager
Toronto Transit Commission
1985.05 - 2006.12
- Coordinated closely with other departments to optimize scheduling of vehicle maintenance during low-demand periods, minimizing disruptions to operations.
- Negotiated contracts with external service providers, securing favorable terms that reduced costs without compromising quality standards or turnaround times.
- Analyzed data on vehicle usage to identify trends and recommend improvements for fleet utilization.
- Championed sustainability initiatives within the department, promoting eco-friendly practices such as recycling used oil or investing in energy-efficient technologies for the workshop facilities.
- Developed strong relationships with vendors, resulting in cost-effective procurement of parts and services.
- Streamlined inventory control systems, reducing excess stock while ensuring availability of critical parts.
- Enhanced fleet efficiency by implementing preventive maintenance programs and optimizing resource allocation.
- Oversaw end-to-end lifecycle management of vehicles, from acquisition to disposal, maximizing asset value throughout their life span.
Education
High School Diploma -
Innisdale Secondary School
Barrie, ON06.1983
Skills
- Complex Problem-Solving
- Schedule development
- Process Monitoring and Improvement
- Contract Management
- Customer Service
- Coordinating Daily Operations
- Work Planning and Prioritization
- Conflict Resolution
Languages
English
Professional Working
Certification
- Fundamentals of Bus Collision Training (U.S D.O.T)
- Advanced Problems in Bus Collision Investigation (U.S D.O.T)
- Transit System Security (U.S D.O.T)
- Transit Supervision When things go wrong (C.U.T.A)
- Crisis Intervention with the Hostile/Aggressive Individual (C.T.I)
- Effective Personal Productivity (Leadership Management Canada)
- Defensive Driving ( Canada Safety Council)
- School Bus Driver Improvement (Ontario)
Timeline
Transit Inspector/Supervisor of Operations
York Region Transit
2012.05 - 2023.12
Transit Control Room Supervisor
TOK Transit (Contracted To York Region Transit)
2010.03 - 2012.05
Fleet Manager
Kem Oil Limited
2006.02 - 2010.02
Fleet Service Manager
Toronto Transit Commission
1985.05 - 2006.12
High School Diploma -
Innisdale Secondary School
- Fundamentals of Bus Collision Training (U.S D.O.T)
- Advanced Problems in Bus Collision Investigation (U.S D.O.T)
- Transit System Security (U.S D.O.T)
- Transit Supervision When things go wrong (C.U.T.A)
- Crisis Intervention with the Hostile/Aggressive Individual (C.T.I)
- Effective Personal Productivity (Leadership Management Canada)
- Defensive Driving ( Canada Safety Council)
- School Bus Driver Improvement (Ontario)
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