Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Robert Mutch

Langley,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Flight Attendant

Flair Airlines
02.2022 - Current
  • Streamlined the boarding process by assisting passengers with seat assignments and providing clear directions during busy flights.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to Transport Canada regulations.

Protection Services Officer

Vancouver Island Health Authority
10.2018 - 03.2022
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers
  • Completed patrols in assigned areas to identify and deter criminal activities.
  • Responded to Code White situations where Use of Force were required.

Loss Prevention Officer

Save On Foods
02.2019 - 10.2019
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Coordinated with local law enforcement agencies to strengthen community partnerships and deter criminal activity within the store
  • Completed incident reports and activity logs for accurate, current records.

Firefighter

Scott Safety
03.2018 - 08.2019
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
  • Effectively supported fire suppression by setting up and maintaining water supply lines.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.

Education

NFPA 1001 - Pre-Service Firefighter Education And Training

Justice Institute of British Columbia
New Westminster, BC
09.2017

Skills

  • Crew Resource Management
  • Technical aptitude
  • Brand Promotion
  • Leadership Qualities
  • Workload Management
  • Conflict Mediation
  • Report Generation
  • Emergency Situations Management
  • Emergency Response

Languages

English
Native or Bilingual

Certification

Basic Security Training (BST)

Advanced Security Training (AST)

First-Aid level 1

Timeline

Flight Attendant

Flair Airlines
02.2022 - Current

Loss Prevention Officer

Save On Foods
02.2019 - 10.2019

Protection Services Officer

Vancouver Island Health Authority
10.2018 - 03.2022

Firefighter

Scott Safety
03.2018 - 08.2019

NFPA 1001 - Pre-Service Firefighter Education And Training

Justice Institute of British Columbia

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Robert Mutch