Summary
Overview
Work History
Education
Skills
Languages
Hiking, Coaching basketball, Riding my Harley, enjoying time with my dogs
Timeline
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Robert Moss

White Rock,BC

Summary

Dynamic leader and former Franchise Owner at Little Caesars Pizza, I excel in operations management and customer relations, driving revenue growth through innovative marketing and brand compliance. Skilled in franchise relations and adept at navigating industry trends, my approach has consistently enhanced business performance and customer satisfaction.

Overview

34
34
years of professional experience

Work History

Franchise Owner

Little Caesars Pizza
09.1990 - 07.2024
  • Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
  • Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
  • Increased franchise revenue by implementing innovative marketing strategies and promotional events.
  • Adapted to rapidly changing industry trends by remaining knowledgeable about new products, technologies, and competitor offerings.
  • Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
  • Collaborated with corporate representatives on sales goals, marketing initiatives, operational procedures, thus maintaining consistency across the brand network.

Education

Real Estate - Real Estate

University of British Columbia
Vancouver, None
12-2020

Criminology

Douglas College
New Westminster, None
04-1984

High School Diploma -

Burnaby Central
Burnaby
06-1982

Skills

  • Operations Management
  • Franchise Relations
  • Brand Compliance
  • Small business operations
  • Customer Relations
  • Sales Leadership

Languages

English
Native or Bilingual

Hiking, Coaching basketball, Riding my Harley, enjoying time with my dogs

* I coached High school basket ball for 20 years culminating in winning the BC High school championships in 2012

* Hiking our beautiful province including West Coast Trail and Juan De Fuca Trail 

* I have a passion for the outdoors and riding my Harley Davidson 

* I enjoy time with my 2 miniature Schnauzers 


Timeline

Franchise Owner

Little Caesars Pizza
09.1990 - 07.2024

Real Estate - Real Estate

University of British Columbia

Criminology

Douglas College

High School Diploma -

Burnaby Central
Robert Moss