Robert Morrison
Ventura
Summary
Detail-oriented and adaptable professional with a diverse background in handyman services and gaming environments. Known for effective communication and project coordination, ready to leverage expertise to drive client satisfaction and operational efficiency. Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
16
16
years of professional experience
Work History
Owner
Morrison Family Handyman Services
Ventura
01.2024 - Current
- Managed scheduling and appointments for handyman services efficiently.
- Coordinated customer service interactions to ensure client satisfaction consistently.
- Developed maintenance plans tailored to individual client needs and preferences.
- Communicated with clients to understand project requirements and expectations clearly.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored progress by establishing plans, budgets and measuring results.
- Installed and repaired fixtures, ensuring functionality and aesthetics.
- Conducted routine maintenance on various systems and equipment.
- Painted walls and surfaces to enhance property appearance.
- Assembled furniture and appliances according to specifications.
- Collaborated with clients to understand repair needs and preferences.
- Managed inventory of tools and materials for efficient workflow.
- Repainted walls, removing old paint, or wallpaper and preparing surfaces for new applications.
Poker Dealer
The Players Casino
Ventura
02.2010 - Current
- Dealt cards for various poker games, ensuring smooth gameplay and adherence to rules.
- Monitored player behavior, maintaining a friendly and professional gaming environment.
- Managed chip distribution, accurately handling transactions and verifying player counts.
- Collaborated with floor supervisors to resolve disputes and enforce house policies.
- Engaged with patrons to enhance their experience and encourage return visits.
- Maintained cleanliness of the gaming area, creating a welcoming atmosphere for players.
- Followed standard procedures for opening and closing tables.
- Dealt cards to players in accordance with established rules and regulations of the game.
- Responded quickly to any disputes between players or staff members.
- Adhered strictly to security protocols while handling money transactions.
- Provided excellent customer service by responding promptly to guest inquiries or complaints.
Handyman
Ace Handyman Services
Ventura
01.2021 - 01.2022
- Installed and repaired fixtures, ensuring functionality and aesthetics.
- Conducted routine maintenance on various systems and equipment.
- Painted walls and surfaces to enhance property appearance.
- Assembled furniture and appliances according to specifications.
- Collaborated with clients to understand repair needs and preferences.
- Managed inventory of tools and materials for efficient workflow.
- Replaced faulty door handles, hinges and locks.
- Repaired drywall holes using spackle or joint compound.
- Operated hand and power tools to complete repairs.
Education
High School Diploma -
Buena High School
Ventura06-1997
Skills
- Customer service
- Project management
- Budgeting and financial management
- Maintenance planning
- Compliance oversight
- Client relationship management
- Problem solving
- Effective communication
- Time management
- Attention to detail
Timeline
Owner
Morrison Family Handyman Services
01.2024 - Current
Handyman
Ace Handyman Services
01.2021 - 01.2022
Poker Dealer
The Players Casino
02.2010 - Current
High School Diploma -
Buena High School