Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Robert McHugh

Robert McHugh

Sudbury,ON

Summary

Dear Employer: Im looking for employment within your organization in the areas where I most qualified Other work experience will be furnished upon request. I've worked in a number of fields of work such as retail and hotels. I also worked as a salesclerk and labour or clerical and also worked with the mental handicapped. as a instucter and the Learning Disabled that and Sudbury Association for Community Living respectively. I also have education from High School two years of University in the fields of Business Administration and Geography and Informations Systems. I also worked as a Tutor And am pleasant to work with and havbeen for my honesty, work ethics and moral values ad caring. campassionate who is responsible Adult, who has been there for people when they meet me most. I hope persusal of my resume that you consider me for employment that Thank-you for taking the time to consider me for employment with in your organization. I am a motivated professional with customer service proficiency and extensive Cleaner experience. Recently, I learned of [Target Company]'s opening for the Customer Service Representative role and I was compelled to contact you with my interest. I believe that my professional background and industrialist drive make me an ideal candidate for this opportunity. As a person who thrives in high-pressure and fast-paced situations, I strive for positive results through the application of my call center and sales abilities. Additionally, I possess expertise in editing and an aptitude for optimizing performance and motivating colleagues. In any position, I am able to visualize success and identify innovative and effective strategies for achieving it. have artfully balanced workplace objectives and productive relationships, inspiring strategies and insightful suggestions to achieve a competitive business edge. My leadership and communication strengths have enabled my professional growth. I have been out of the field for a time due to some unexpected medical issues. Everything has been taken care of and I am ready to get back into the workforce. I would be open to elaborate more if you have further questions! Hardworking Commercial Cleaner with years of experience maintaining sanitary environment in commercial workplaces. Well-versed in sweeping and mopping floors, cleaning glass and maintaining restrooms. Attentive to detail in achieving clean, professional atmosphere. Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction. Competent with experience providing excellent housekeeping services in hotel and private residence settings. Accustomed to quickly handling work in fast-paced environment. Successful at meeting quality goals and client preferences. Exceptional time management Interior and exterior cleaning

Overview

42
42
years of professional experience

Work History

McEwen-Property Manager

Kierstyn
01.2020
  • Silo Co-op - 705-677-
  • Sandro Zanini- Friend- Elm News-705-675-3539
  • Alan English-Friend- 705-805-7333

Cleaner

Reliable Cleaners
Sudbury, ON
11.2019 - Current
  • Organized and used industrial cleaning products following strict safety procedures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Emptied trashcans and transported waste to collection areas.

Janitorial Cleaner

C&W Cleaner, RM
Sudbury, ON
09.2018 - 02.2019

Cleaner

UNNICO
Sudbury, ON
12.2012 - 05.2018
  • Facility maintenance
  • Sanitization techniques
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves
  • Sanitized frequented areas and equipment using approved supplies
  • Collected trash from floors within hallways, bathrooms and work areas
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area
  • Emptied wastebaskets to transport trash and waste to proper disposal areas
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing
  • Stocked, sanitized, cleaned and inspected restrooms
  • Disposed of waste and gathered individual trash bags to place in receptacles
  • Sanitized frequented areas and equipment using approved supplies
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area
  • Replenished supply of hand soap, paper towels and other consumables
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves
  • Sanitized frequented areas and equipment using approved supplies
  • Collected trash from floors within hallways, bathrooms and work areas
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt fromOmni Facility Services | Greater Sudbury

Cleaner

NISA I Greater
Sudbury, ON
11.2008 - 02.2012

Administrative Assistant- Bookkeeper

Ambassador Hotel
Sudbury, ON
05.2004 - 10.2007

Teaching Assistant-Tutor

NISA- New Leaf Literacy
12.1999 - 03.2000

Assistant Instructor1

Sudbury District Association for Community Living
09.1992 - 06.1993

Teacher

The Learning Centre, s Aid
01.1993 - 05.1993

Front Desk Receptionist

, ON
02.1989 - 06.1990
  • Sinks and shower area
  • Replenished supply of hand soap, paper towels and other consumables
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves
  • Sanitized frequented areas and equipment using approved supplies
  • Collected trash from floors within hallways, bathrooms and work areas
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area
  • Restocked supplies, replacing toiletries, liners and soaps
  • Developed administrative processes to achieve organizational objectives and improve office efficiency
  • Tracked and submitted employee timesheets to prepare for payroll processing
  • Maintained accurate department and customer records
  • Scheduled appointments, meetings and events for management staff
  • Answered phone calls and emails to provide information, resulting in effective business correspondence
  • Managed inventory to ensure all supplies were in stock and within budget
  • Provided secretarial and office management support while building cooperative working relationships
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service
  • Received and routed incoming calls and correspondence to promote timely communication
  • Answered and routed telephone calls and took messages
  • Delivered exceptional customer service through direct communication with clients and team members
  • Managed incoming and outgoing mail, filing and meeting coordination
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Received incoming calls and coordinated with staff to fulfill customer requests
  • Assisted staff and executives with special projects
  • Directed visitor security screening before allowing entry
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages
  • Maintained office equipment, scheduling service to repair issues
  • Greeted visitors to provide information and direct to appropriate personnel
  • Explained policies and procedures to visitors
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues
  • Input customer data into reservation systems and updated to reflect room changes
  • Answered phone calls, provided information and connected callers toMaher Shoes | Greater Sudbury

Front Desk Receptionist

Holiday Inn
Sudbury, ON
09.1988 - 08.1989

Manager-Waiter

Pizza Hut
Sudbury, ON
07.1988 - 07.1989

Assistant Store Manager

02.1988 - 09.1988

Lead Hand Supervisor

Agnews Surplus Shoes
Sudbury, in
09.1987 - 12.1987
  • Appropriate personnel
  • Answered office phone and emails to schedule appointments, answer questions and document information
  • Processed payments and updated accounts to reflect balance changes
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Demonstrated leadership by making improvements to work helping to train others
  • Processes
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Improved operations by working with team members and customers to find workable solutions
  • Motivated and encouraged team members to communicate more openly and constructively with each other
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Received incoming calls and coordinated with staff to fulfill customer requests
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions
  • Responded to inquiries and room requests made online, by phone and via and email
  • Assisted staff and executives with special projects
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages
  • Stocked server areas with supplies before, during and after shifts
  • Communicated with kitchen staff to stay updated on item availability and customer wait times
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
  • Completed opening and closing checklists to ensure smooth restaurant operations
  • Greater, Assisted, continuous development of effective store associates to achieve
  • ON desired sales and results
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism
  • Coached and developed store associates through formal and informal interactions
  • Oversaw aspects of maintenance, inventory and daily activity management., Reliable Cleaners-705-207-1824

Supervisor

Sudbury
07.1982 - 08.1982
  • Reliable Cleaners-1-647-269-2422

Education

Business Administration- Management -

Bachelor of Arts - undefined

Laurentian University
Sudbury, ON

GED - undefined

Cambrian College of Applied Arts And Technology
Sudbury, ON
09.1989

High School Diploma - undefined

Lo-Ellen Park Secondary School
Sudbury, ON
09.1984

Skills

  • MRI Accounting Software
  • Property Tours
  • Sales and Marketing
  • New Construction

Accomplishments

  • En tant que député de Nickel
  • Belt, j'ai l'honneur de
  • La semaine nationale de faction bénévole
  • Le 9 au 15 avril 2000 reconnative votre contributions saillante comme bénévole avec le centre de resources sur la formation professionnelle de Sudbury
  • E
  • ROMASCOTA
  • REUNALEECOSSE
  • KOIGHRESVER
  • BOOKERS GALLEROCK

Timeline

McEwen-Property Manager

Kierstyn
01.2020

Cleaner

Reliable Cleaners
11.2019 - Current

Janitorial Cleaner

C&W Cleaner, RM
09.2018 - 02.2019

Cleaner

UNNICO
12.2012 - 05.2018

Cleaner

NISA I Greater
11.2008 - 02.2012

Administrative Assistant- Bookkeeper

Ambassador Hotel
05.2004 - 10.2007

Teaching Assistant-Tutor

NISA- New Leaf Literacy
12.1999 - 03.2000

Teacher

The Learning Centre, s Aid
01.1993 - 05.1993

Assistant Instructor1

Sudbury District Association for Community Living
09.1992 - 06.1993

Front Desk Receptionist

02.1989 - 06.1990

Front Desk Receptionist

Holiday Inn
09.1988 - 08.1989

Manager-Waiter

Pizza Hut
07.1988 - 07.1989

Assistant Store Manager

02.1988 - 09.1988

Lead Hand Supervisor

Agnews Surplus Shoes
09.1987 - 12.1987

Supervisor

07.1982 - 08.1982

Business Administration- Management -

Bachelor of Arts - undefined

Laurentian University

GED - undefined

Cambrian College of Applied Arts And Technology

High School Diploma - undefined

Lo-Ellen Park Secondary School
Robert McHugh