Robert Martin

• Responsible for the Non-Fiction department of the warehouse, building various types of fairs to complete school orders with consistent accuracy
• Reduced fulfillment errors with thorough quality checks before packaging and shipping products.
• Interact with the inventory manager to maintain accurate product location information and maintain inventory integrity
• Demonstrated flexibility by adapting to various roles within the warehouse as needed, quickly becoming proficient in multiple areas of operations.
• Assist in the yearly inventory count of product using speed and accuracy
• Support in the training and mentoring of new Fulfillment Clerks
• Maintaining an aisle free of hazards to prevent accidents and facilitate the safety of fellow team members

Health & Safety Committee Member

• Undertake regular warehouse inspections to ensure health and safety protocols are being maintained
• Identify and rectify the hazards and risks that may cause incidents or injuries

First Aider

• Provide appropriate first aid treatment that I have been trained to do, and that is reasonable in the circumstances
• Manage the incident and ensure the continuing safety of the employee
• Assess team member and discover the nature & cause of their injuries or illnesses
• Arrange for further medical help or other emergency services to attend
• Make notes and record observations of casualties, ideally monitoring Vital Signs, and SAMPLE information
• Provide a handover when further medical help arrives
• Fill out any paperwork as required following the incident

• Maintained accurate inventory records and reconciled physical count with system discrepancies
• Consolidated stock to create extra warehouse space
• Replenished stock to picking locations using an Order Picker Truck
• Ran ‘brand’ stock cycle counts on a rotational basis

Order Picker

• Quickly and accurately picked orders with RF scanner.
• Assisted with general warehouse duties as required, such as unloading trucks, moving inventory and clearing rack areas.

• Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations
• Screened staff at various screening points prior to them going ‘airside’
• Performed pat-downs to look for unauthorized materials and weapons.
• Enhanced airport security by conducting comprehensive passenger and baggage screenings
• Maintained professionalism under pressure, responding calmly and decisively to potential threats
• Resolved issues such as removing prohibited items and excluding the presence of explosive particles on traveler or their luggage
• Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times
• Reduced wait times for passengers by efficiently processing a high volume of individuals through security checkpoints.
• Assisting customers through this procedure in a kind and calm manner to minimize any negative impacts of the screening process

• Greeted, assisted, and transported airline passengers who required support navigating the Airport to and from their flight
• Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions
• Escorted unaccompanied minors to and from flights
• Helped get them through security and onto the aircraft before handing them off to the onboard airline staff, as well as transporting them through customs into Canada
• Provided wheelchair and escorting assistance to persons with disabilities or other unique requirements
• Ensured all passengers requiring help were at the gate in time for pre-boarding the aircraft
• Clearing the aircraft of passengers requiring support in a very safe, timely and efficient manner due to the quick turnaround of the aircraft
• Liaised with Airline Station Managers to identify potential issues and solve them prior to the arrival of the aircraft

• Traveled to local Elementary Schools teaching soccer skills and playing games with the students
• Trained children & youth at the local soccer fields on different aspects of the sport
• Maintained a fun & safe environment

• Supervised students whilst they ate their lunches and played outside
• Ensured the students played safely and sensibly on the outside play areas and snowbanks
• Administered minor first aid to those with cuts and scrapes
• Dealt with many friendship and behaviour issues with kindness & compassion
• Oversaw the turning circle where students were dropped off and picked up by their parents/guardians

• Primary childcare duties
• Design and implementation of household operational procedures
• Complaint resolution
• Household bookkeeping and finance management
• Chef, cook and entertainer
• Event Planner
• Taxi Service

• Completed data entry tasks with accuracy and efficiency
• Followed established procedures to enter and process data correctly
• Organized, sorted, and checked input data against original documents
• Maintained strict confidentiality of sensitive client information

• Oversaw daily operations to ensure adherence to company policies and procedures
• Assisted staff in the completion of their assignments as required
• Notified the process centre of completed tasks via the IBM NOSS mailing system
• All aspects of the administrative assistant role as below

Administrative Assistant

• Using the IBM ECDS System:
• Processed orders for Hi-Tech Customers.
• Booking in of collections and software for IBM.

• Used a Laser Data Terminal Gun to check goods and delivery note against printed checking list
• Contacted suppliers over any inaccuracies with deliveries

• Duties as above
• Assisted with stationary requests and in the mail room when required

• Dealt with customer queries
• Ordered and distributed the company stationary
• Sole charge of the mail room
• Delivered all incoming faxes and mail to relevant departments and personnel
• Sent out mail using a franking machine
• Ensured the smooth running of the photocopier and fax machines
• General office duties
• Picked video orders from computer listings
• Ordered stock to replenish bin locations and informed manager of bin discrepancies
• Assisted private customers with their inquiries and showed them how to use the computer system to find video titles and locations

• Oversaw the wood stock in the company Mill area
• Contributed to a safe working environment by adhering to safety protocols and guidelines
• Prepared equipment for operation through proper setup according to established procedures.
• Assisted carpenters with using large saw machines
• General labouring and painting duties around the workshop floor
• Loaded and unloaded television/film sets and props from truck containers

• Established and managed supplier and vendor relationships
• Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules
• Maintained complete documentation and records of all purchasing activities