Robert Mansfield
Binbrook,ON
Summary
Energetically driving success at Altruck International, I excelled as a Parts Specialist. Adept at fostering positive customer relations, I consistently enhanced inventory efficiency and customer satisfaction, marking significant achievements in sales support and service excellence. Skilled in forklift operation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Parts Specialist
Altruck International
Hamilton, Ontario
07.2022 - Current
- Collaborated with other members of sales team to reach targets.
- Located and labeled parts to maintain organized inventory of stock.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Provided customers with technical advice regarding parts information and availability.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Processed returns, exchanges, and refunds in a timely manner.
Education
M.C.S.E. - Information Technology
Cdi College
Hamilton, ON01-2001
Skills
- Returns processing
- Shipping and receiving
- Parts identification
- Warranty administration
- Sales support
- Forklift operation
- Customer service
- Parts department organization
- Training and coaching
Affiliations
- Experienced Musician, able to work with others to achieve a high quality of covers, in order to get work in the industry.
Certification
- M.C.S.E. Certified
Timeline
Parts Specialist
Altruck International
07.2022 - Current
M.C.S.E. - Information Technology
Cdi College
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