Robert Lopez
Soledad
Summary
Dynamic small business owner with a proven track record in enhancing customer relations and operational efficiency. Successfully built a loyal client base through exceptional service and relationship building. Skilled in financial management and team leadership, driving significant improvements in customer satisfaction and brand awareness at Self Employed Services.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
Work History
Owner
Self Employed Services
08.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
Education
No Degree - Information And Computer Systems
Hartnell College
Salinas, CA06-2027
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Self Employed Services
08.2023 - Current
No Degree - Information And Computer Systems
Hartnell College
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