Robert Lara
Gardena
Summary
Skilled sales professional with proven track record in driving revenue growth and fostering strong customer relationships. Strong focus on team collaboration, adapting to changing needs, and achieving results. Expertise in CRM systems, sales strategies, and lead generation. Known for reliability, effective communication, and leadership abilities.
Overview
23
23
years of professional experience
Work History
Inside Sales Manager
One Stop Windows And Doors
02.2021 - Current
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Manage 7 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback. Assist the inside sales representatives to achieve sales targets, revenue growth, and ensure a positive customer experience.
- Mentored junior team members on best practices for inside sales techniques, fostering a culture of continuous improvement within the department.
- Develop sales strategies and tactics to increase sales and improve customer engagement.
- Collaborate with other departments, such as marketing, product, and customer service, to coordinate sales efforts and support broader business objectives.
- Analyze sales performance data, develop actionable insights, and implement initiatives that drive continued sales growth.
- Develop and maintain relationships with key accounts and promote a culture of customer-centricity across the sales team.
- Coach and develop team members, delivering ongoing training and development programs to improve sales skills and overall performance.
- Maintain a deep understanding of industry and market trends, customer needs, and competitor activities, using this knowledge to inform sales strategies and tactics.
Sales & Business Development Manager
ACS Cloud Partners
12.2016 - 02.2021
- Prospect for new business through cold calling, networking, and referrals
- Maintain existing business relationships in good standing
- Help Develop Marketing strategies and promotions
- Preparing proposals and RFQs
- Generate Monthly Sales Goals
- Organize monthly Sales meetings
- Developed Sales Strategies by analyzing each potential project
- Attend conventions to learn about new technology and new strategies for Sales and Marketing
- Builds market position by locating, developing, defining, and closing business relationships
- Identifies trendsetter ideas by researching industry and related events, publications, and announcements
- Tracks individual contributors and their accomplishments
- Locates or proposes potential business deals by contacting potential partners
- Discovers and explores business opportunities
- Screens potential business deals by analyzing market strategies, deal requirements, and financials
- Evaluates options and resolves internal priorities
- Examines risks and potentials for the business opportunities
- Estimates partners’ needs and goals
- Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations
- Protects organization’s value by keeping information confidential
- Enhances organization’s reputation by accepting ownership for accomplishing new and different requests
- Explores opportunities to add value to job accomplishments
Sales & Business Development Manager
Clipper Corp
01.2016 - 12.2017
- Manage multiple accounts (new and existing)
- Identify new business opportunities and projects
- Meet monthly revenue goals
- RFQs
- Help with customer enquiries on products and pricing
- Coordinate shipments
- Run daily EDIs
- Monitor & maintain customer websites, EDI & other electronic transmissions
- Provide support during BIDs for new contracts
- Monitor daily warehouse activities to ensure on time shipments
Manager, Sales & Business Development (Latin America)
OSI Systems/Rapiscan Systems
10.2008 - 12.2016
- Respond to customer inquiries and resolve concerns
- Meet Sales Goal, monthly, quarterly, and annually
- Identify and research on new business opportunities for the company
- Follow up on new Sales Leads
- Sales Order entry (same day process) and Order Administration
- Alert customers to shipping and flow issues in advance
- Work with the Logistics department to make sure orders ship on time
- Knowledge of customer needs and requirement to better assist
- Respond to enquiries received via e-mail or thru the company’s web portal
- Assist Sales Managers with the sales forecast
- Scan customer files to the company’s portal
- Work with Logistics and communicate the customer with any shipment delays
- Provide customer with warranty status and provide quotes on extended warranty
- Monitor and track Sales Order backlog
- Manage customer complaints and resolve any issues
- Maintenance of customer information in the system
- Another administrative task collaborating throughout the Sales Administration department
Sr. Quality Control Technician/QA
OSI Systems/Rapiscan Systems
09.2006 - 01.2009
- MRB and RMAs coordinator
- Evaluates clarity of system images for penetration, asses over functionality of system and ensures radiation leakage exceeds manufacturing specifications
- Performs thorough X-ray Generator inspections
- Assessing specified voltage, frequency; assure hardware on Printed Circuit Board meet specifications and proper placement thermo identifiers for product
- Performs first article inspections for first run prototypes
- Certification and approval of new vendors
- Conducts routine inspections to component level of STIP kit products
- Receiving inspection on the new incoming material
- Generate reports for defective materials and providing corrective actions for the vendors (SCAR)
- QA and QC inspection for BPI products and when required for MVXR and Cargo
Lead, Product Line
OSI Systems/Dolphin Medical
03.2004 - 09.2006
- Final inspection of the finish goods to ensure the product meets the quality standards
- Providing and creating the yield reports to track major issues and to find solutions for the problems to increase production monthly goals
- Supervising the day-to-day activities on the production line to meet monthly production requirements
- Ensuring that the equipment is working properly on each of the workstations and repairing/calibrating it if needed
- Proving technical support to the station operators when needed
Sales Administrator/Night Audit
Residence Inn by Marriott
01.2002 - 03.2005
- Check guest in and out of the hotel
- Book, confirm and assist with reservations for guests
- Provide information about the hotel and its amenities
- Assist guest with information surroundings on the area (such as restaurants, entertainment, shopping centers etc.,)
- Assist during breakfast and hospitality hour (dinner)
- Report any issues to housekeeping and maintenance and help them resolve any issues guests may encounter
- Support sales staff in the DEMO of the rooms for potential customers when required
- Gathering information for potential customer and providing it to the sales managers
- Checking customers in and out of the hotel
- Assisting in conventions to show the property in Manhattan Beach
- Assist running the audit reports to close all credits card transactions for the day
Education
Bachelor’s Degree - Electronic Engineering
CSULB
Long Beach, CA01.2009
High School -
WEST HIGH SCHOOL
Torrance, CA01.2003
Skills
- Proficient in Lead Generation
- Effective Client Interaction Skills
- Flexible in Diverse Work Settings
- Strong Understanding of Microsoft Word
- Proficient in Microsoft Excel
- Proficient in Microsoft PowerPoint
- Proficient in Microsoft Outlook
- Effective Task Management
- Independently Driven
- Growth-Oriented Leadership Skills
- Domestic & International Sales Operations
- Quota Achievement
- Full P&L C-Level Relationships
- Global Team Development
- Cross-Functional Communication
- Field Sales Relationships Business Acumen
- Operations Excellence
- Organizational Strategy
- Results-Focused
- Performance Measurement Expertise
- Bid and Proposal Preparation
- Effective Group Collaboration
- Multi-Project Management Skills
- Extensive Experience with CRM Software
- Skilled in Developing Training Programs
- Technical Expertise in X-Ray Security Equipment
- Skilled Negotiator with Proven Results
- Strong Understanding of Supply Chain Coordination
- Problem-Solving Expertise
- Efficient Typing Ability: 40 to 50 Words Per Minute
- Cost Analysis Expertise
- Operational Leadership Expertise
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Inside Sales Manager
One Stop Windows And Doors
02.2021 - Current
Sales & Business Development Manager
ACS Cloud Partners
12.2016 - 02.2021
Sales & Business Development Manager
Clipper Corp
01.2016 - 12.2017
Manager, Sales & Business Development (Latin America)
OSI Systems/Rapiscan Systems
10.2008 - 12.2016
Sr. Quality Control Technician/QA
OSI Systems/Rapiscan Systems
09.2006 - 01.2009
Lead, Product Line
OSI Systems/Dolphin Medical
03.2004 - 09.2006
Sales Administrator/Night Audit
Residence Inn by Marriott
01.2002 - 03.2005
High School -
WEST HIGH SCHOOL
Bachelor’s Degree - Electronic Engineering
CSULB
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