Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
ROBERT KYLER
Burlington,ON
Work Preference
Summary
Provided exceptional customer service by actively engaging with clients and addressing their needs. Developed strong interpersonal relationships through effective communication and support. Assisted team members in creating a welcoming environment for all customers.
Completed multiple defensive driving courses to enhance driving skills and safety awareness.
Maintained an exemplary driving record through adherence to traffic regulations and safety protocols.
Overview
13
13
years of professional experience
Work History
Driver
The Canadian Red Cross
Burlington, ON
05.2025 - Current
- Executed transportation of passengers to and from medical appointments according to established schedules.
- Facilitated passenger boarding and disembarking processes to enhance travel efficiency.
Delivery Driver
CARQUEST
Burlington, ON
05.2025 - Current
- Optimized delivery route navigation to enhance product distribution efficiency.
- Oversaw inventory management and conducted routine vehicle inspections.
- Facilitated customer support by addressing product inquiries and resolving issues.
- Facilitated collaboration among team members to enhance delivery schedules and streamline workflows.
- Optimized delivery schedules by selecting the most efficient routes for on-time completion.
- Enhanced customer satisfaction by guaranteeing timely and precise product deliveries.
- Executed deliveries by interpreting maps, following oral and written instructions, and utilizing GPS technology.
- Navigated vehicle operations safely through congested areas, ensuring compliance with traffic regulations.
- Executed rush deliveries within tight timetables to ensure customer satisfaction.
- Fostered an upbeat and positive atmosphere in a high-traffic customer service environment.
Bus Driver
Chartwell Retirement Homes
Burlington, ON
11.2024 - 05.2025
- Transported residents safely to appointments and activities, ensuring timely arrivals.
- Conducted pre-trip inspections, maintaining vehicle safety and compliance with regulations.
- Assisted residents with boarding and disembarking, providing exceptional customer service.
- Monitored route efficiency, adjusting as needed for traffic conditions and resident needs.
- Developed safe driving practices that enhanced operational efficiency in daily routes.
- Collaborated with staff to coordinate schedules for transportation services for events and outings.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
Transit Bus Operator
Niagara Region
St. Catharines, ON
11.2012 - 08.2024
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Operated with safety and skill to avoid accidents and delays.
Education
High School Diploma - Academic
Bedford Road Collegiate
Saskatoon, SK06-1969
Skills
Executed safe driving practices to ensure passenger and vehicle safety
Executed defensive driving techniques to enhance road safety and minimize accident risks
Secured wheelchairs for passengers during transport Assisted individuals with mobility challenges in boarding and disembarking Maintained equipment to ensure safety and reliability
Assisted in navigating routes to optimize travel efficiency Supported team members in identifying the best paths for delivery Aided in troubleshooting navigation issues to enhance overall performance
Ensured strict adherence to scheduling protocols and timelines
Executed adaptive decision-making strategies to enhance problem-solving efficiency
Assisted passengers with boarding and disembarking processes Provided support in locating luggage and addressing inquiries Facilitated a positive travel experience through attentive service
Ensured adherence to traffic laws and regulations to promote road safety
Navigated inclement weather conditions to ensure safe and timely transportation
Maintained an exemplary driving record, ensuring safety and compliance with traffic regulations
Demonstrated consistent punctuality in all professional commitments
Cultivated strong customer relationships to enhance satisfaction and loyalty
Cultivated effective communication and interpersonal skills to foster collaboration
Assisted passengers with inquiries and travel arrangements Supported safety protocols to ensure secure travel experiences Collaborated with team members to enhance service quality
Languages
English
Full Professional
CUST
- October 6 2024
- Bob Kyler
- 5220 Lakeshore Road
- Apartment 706
- Burlington, ON L7L 1C6
- Bobkyler110@gmail.com
- 905 401 0607
- Dear Hiring Manager
- I am very interested in this position.
- I have extensive customer service experience; 15 years in banking, 25 years in real estate sales and 14 years in Public Transit. I have many years experience in cash handling.
- I feel I will make a great addition to your team.
- Sincerely
Timeline
Driver
The Canadian Red Cross
05.2025 - Current
Delivery Driver
CARQUEST
05.2025 - Current
Bus Driver
Chartwell Retirement Homes
11.2024 - 05.2025
Transit Bus Operator
Niagara Region
11.2012 - 08.2024
High School Diploma - Academic
Bedford Road Collegiate