• Oversaw daily store operations, including staff management, inventory control, and sales performance to achieve business goals.
• Recruited, trained, and supervised a team of 20 employees, fostering a collaborative and high-performing work environment.
• Conducted inventory audits and coordinated stock replenishment to maintain optimal product levels and minimize shrinkage.
• Resolved customer complaints and concerns effectively, ensuring positive experiences and retention.
• Maintained high standards of store presentation, cleanliness, and organization to reflect the company’s brand image
• Installed, maintained, and repaired heating, ventilation, and air conditioning (HVAC) systems in residential, commercial, and industrial settings.
• Conducted diagnostic tests and troubleshooting to identify and resolve system malfunctions efficiently.
• Performed routine inspections, preventative maintenance, and system upgrades to ensure optimal performance and energy efficiency.
• Communicated effectively with customers to assess their needs, explain repair options, and provide cost estimates.
• Delivered excellent customer service to build trust and foster long-term client relationships.
• Received, unloaded, and organized incoming shipments to ensure accurate inventory placement in the stockroom and sales floor.
• Restocked shelves, displays, and storage areas efficiently to maintain optimal product availability for customers.
• Monitored product expiration dates and rotated stock to ensure freshness and quality compliance.
• Maintained a clean and organized stockroom and sales floor to support a positive shopping experience.
• Adhered to company policies and safety procedures to ensure a secure and efficient working environment.
Dean's List
CBD College
Perfect Attendance Award
CBD College
ARRT Certification
BLS Certification
Venipuncture Certification