Robert Kayongo
Porter Ranch
Summary
Results-driven sales associate with experience in customer engagement and inventory oversight. Committed to high sales in both slow and busy shifts. I'm a person who collaborates efficiently with others and maintains a very respectful, friendly energy in the workplace. Hope to be hearing from you soon.
Overview
2
2
years of professional experience
Work History
Sales Associate
Footlocker, Footlocker
Northridge
01.2026 - Current
- Assisted customers in selecting footwear and apparel to enhance their shopping experience.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and store objectives.
- Responded to customer inquiries and resolved issues promptly and professionally.
- Educated customers on product features and benefits to facilitate informed purchasing decisions.
- Participated in training sessions to improve product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
Equipment Manager/ Live Sound Engineer
Revival Power Ministries, TCC, UCC
Chatsworth
01.2024 - Current
- Managed inventory of equipment for community outreach programs.
- Coordinated maintenance schedules for all ministry-owned vehicles and tools.
- Trained volunteers on proper equipment usage and safety protocols.
- Implemented tracking systems for equipment loans and returns.
- Oversaw supply orders to ensure availability of essential tools.
- Developed procedures for efficient equipment storage and retrieval.
- Collaborated with team members to identify equipment needs for projects.
- Maintained accurate records of equipment inventory, repair and maintenance costs.
- Assigned equipment to users based on specific needs.
- Communicated regularly with other departments regarding their needs related to equipment availability or performance issues.
- Maintained and organized equipment storage areas regularly.
- Performed regular inspections of equipment to ensure proper functioning and safety standards were met.
- Ordered parts needed for repairs or preventive maintenance activities as required.
- Conducted training sessions for operators on proper machine usage techniques.
- Troubleshot mechanical issues with malfunctioning equipment and took corrective action when necessary.
- Coordinated the shipping and receiving of all new and repaired equipment.
- Assisted in the installation and setup of new machinery, ensuring that it was properly connected according to manufacturer's specifications.
- Reviewed work order requests from operators detailing problems they encountered while operating machines.
Student Worker
Los Angeles Valley College
Valley Glen
06.2025 - 08.2025
- Assisted students with registration and enrollment processes.
- Responded to student inquiries through phone and email communication.
- Greeted visitors at the front desk and answered questions.
- Provided support in organizing campus events and activities.
- Collaborated with staff to update departmental information online.
- Maintained office supplies and equipment for daily operations.
- Organized files and records to improve office efficiency.
- Participated in training sessions to enhance customer service skills.
- Provided support to faculty with administrative tasks such as filing, photocopying, and mail distribution.
Education
High School Diploma -
Chaminade College Preparatory
West Hills05-2026
Skills
- Customer service
- Upselling and cross selling
- Product display techniques
- Prospecting and telemarketing
- Cash register operation
- Promotional event support
- Problem-solving
- Store opening and closing
- Sales techniques
- Effective communication
- Customer relationship management
- Communication skills
- Lead generation strategies
- Complex problem-solving
- Calm demeanor management
- Calm demeanor
- Persuasion skills
- Equipment maintenance
Languages
French
Professional
Swahili
Limited
English
Native/ Bilingual
Affiliations
- Volunteer, Revival Power Minstries Food Drive - 2022-Present
Timeline
Sales Associate
Footlocker, Footlocker
01.2026 - Current
Student Worker
Los Angeles Valley College
06.2025 - 08.2025
Equipment Manager/ Live Sound Engineer
Revival Power Ministries, TCC, UCC
01.2024 - Current
High School Diploma -
Chaminade College Preparatory