Summary

Overview

Work History

Education

Skills

Languages

Timeline

Robert Karo

San Diego

Summary

Leasing consultant with expertise in tenant screening and lease management at BGSF. Proficient in property management software and fluent in Spanish, demonstrating strong problem-solving and organizational skills. Enhanced resident satisfaction through effective communication and efficient issue resolution, facilitating smooth tenant transitions.

Overview

years of professional experience

Work History

Leasing Consultant / Asst. Apartment Manager

BGSF

San Diego

05.2025 - Current

Effectively managed application processes and tenant screenings to ensure quality selections.
Responded promptly to resident requests and maintenance issues to maintain satisfaction.
Assisted residents with lease agreements, clarifying terms and addressing rental inquiries.
Handled incoming calls regarding unit availability, pricing information, and general inquiries.

Leasing Consultant

OneTop Solutions

01.2020 - Current

Conducted property tours for potential tenants, showcasing available units and amenities.
Managed lease applications, ensuring all documentation was complete and accurate.
Collaborated with maintenance teams to resolve tenant issues efficiently.
Coordinated tenant move-ins and move-outs, ensuring smooth transitions.

Consultant

Guaranteed Rate

Chicago

08.2019 - 05.2020

Advised clients on mortgage options and financial products.
Facilitated communication between clients and internal teams.
Managed project timelines to ensure timely service delivery.

Client Service Specialist

Coldwell Banker Team Bagley

Cape Coral

02.2019 - 07.2019

Guided clients through property inquiries and processes to ensure informed decisions.
Managed client communications via phone, email, and in-person interactions for effective engagement.

Retail Customer Svc. Representative

Greenbox Loans

Los Angeles

12.2017 - 01.2019

Managed customer inquiries and provided accurate loan information.
Processed loan requests and ensured compliance with internal policies.

B2B Customer Svc. Representative

American Mortgage Consultants

Tampa

12.2016 - 12.2017

Assisted in preparing loan documentation for processing and approval.
Maintained accurate records of client interactions and transactions.

Operations Manager

American Capital

Las Vegas

08.2014 - 11.2016

Streamlined daily operations to enhance workflow across departments.
Spearheaded implementation of short-term and long-term strategies to meet business objectives.
Directed day-to-day activities, focusing on achieving profitability targets.
Ensured operational efficiency by coordinating various departmental functions.