Robert Howard
Dos Palos
Summary
Driven and inspired engineering student with 2 years of customer service and teamwork experience. Very adaptable and applies critical thinking and problem-solving abilities. Developed strong analytical and research skills in academic environment
Overview
2
2
years of professional experience
Work History
Store Protection Specialist
Ross Dress For Less
04.2023 - Current
- Enhanced store security by conducting regular patrols and monitoring CCTV systems.
- Trained new Store Protection Specialists on company policies, procedures, and best practices for maintaining a secure retail environment.
- Conducted daily store walk-throughs to identify potential security risks.
- Conducted multiple recoveries of potential theft
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Improved customer service quality by providing assistance to shoppers when needed, creating a welcoming atmosphere within the store.
Research Lab Intern
UC Merced
08.2024 - 12.2024
- Ensured accurate documentation of experimental procedures involving fire and heat transfer.
- Ensured fire safety was always a key priority during all experiments.
- Assisted graduate students in data calculation and collection for multiple experiments and test per day.
- Ensured accurate documentation of experimental procedures and results by diligently maintaining detailed lab notebooks.
- Built lasting professional relationships with colleagues, supervisors, and mentors that have contributed to personal growth and future career opportunities.
Education
Bachelor of Science - Mechanical Engineering
University of Merced
Merced05.2026
Skills
- Incident Reporting
- Investigative Abilities
- Team collaboration
- Mathematics
- Computer programming
- Data evaluation
- Research
- Computer skills
- Physics
Timeline
Research Lab Intern
UC Merced
08.2024 - 12.2024
Store Protection Specialist
Ross Dress For Less
04.2023 - Current
Bachelor of Science - Mechanical Engineering
University of Merced
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