Hi, I’m
Robert Hoff
1338-Seymour St. Vancouver,BC
Summary
To secure summer employment. In a customer service position within this establishment. To seek and maintain a part-time position utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
years of professional experience
1
Certification
Work History
Giving Back Society
Group Facilitator
03.2020 - Current
Job overview
- Maintained a positive, comforting environment that felt safe and inviting to clients.
- Developed open rapport with patients, encouraging sharing of questions and concerns.
- Prepared and led support groups for up to 16 clients at a time.
- Informed clients on the potential benefits of wellness and maintaining sobriety.
NVIT
Student Helper Front Desk
11.2022 - 12.2022
Job overview
- Followed school and School policies, regulations.
- Helped fellow classmates and visitors by guiding them to the service they requested/needed.
- Answered up to 20 phone calls per shift and received all mail.
NVIT Library
Student Helper
09.2022 - 12.2022
Job overview
- Followed school and classroom policies, regulations.
- Helped fellow classmates succeed by tutoring when requested.
- Worked in team environment to maintain high levels of productivity.
NVIT
Student Assistant COOP Program
10.2021 - 05.2022
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
BC Housing
Office Assistance II
05.2021 - 08.2021
Job overview
- Completed clerical tasks such as filing, copying, and distributing mail.
- Developed report to ensure government funding for crucial housing programs.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Giving Back Society
Second Stage House Manager
02.2020 - 09.2020
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, dealing with intake and placement of up to 16 clients.
- Proven ability to learn quickly and adapt to new situations.
- Daily chore maintenance and ensuring nutritional food was supplied to clients
Together We Can
Second Stage House Manager
06.2019 - 02.2020
Job overview
- Skilled at working independently and collaboratively in a team environment. Providing guidance for up to 16 clients per month.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Providing support and guidance, nutrition and regiment to clients.
Education
Nicola Valley Institute of TechnologyBurnaby, BC
Bachelor of Social Work from Social Work
06.2024
Nicola Valley Institute of TechnologyBurnaby
Associate of Arts from University Arts And Sciences - General Arts And Sciences
06.2022
University Overview
- Graduation Dean's List, All 6 Semesters
Camosun CollegeVictoria, BC
Certificate from Applied Project Management
12.2014
BCITBurnaby, BC
Red Seal Plumbing/Gas Class B from Plumbing/Gas Certification
07.1996
BARA Academy of BusinessEdmonton, AB
Certificate from Business Administration
03.1988
Eastglen Composite High SchoolEdmonton, AB
Grade 12 Diploma from GED
06.1986
Skills
- Excellent customer service skills with the ability to work within a team environment
- Conflict Resolution
- Maintaining Clean Work Areas
- Customer Satisfaction
- Dispute Management
- Group Facilitation Support
Certification
- Serving it Right Training - June 2023
- Selling it Right Training - June 2023
- Food Safe Level 1 - June 2023
Timeline
Student Helper Front Desk
NVIT
11.2022 - 12.2022
Student Helper
NVIT Library
09.2022 - 12.2022
Student Assistant COOP Program
NVIT
10.2021 - 05.2022
Office Assistance II
BC Housing
05.2021 - 08.2021
Group Facilitator
Giving Back Society
03.2020 - Current
Second Stage House Manager
Giving Back Society
02.2020 - 09.2020
Second Stage House Manager
Together We Can
06.2019 - 02.2020
Nicola Valley Institute of Technology
Bachelor of Social Work from Social Work
Nicola Valley Institute of Technology
Associate of Arts from University Arts And Sciences - General Arts And Sciences
Camosun College
Certificate from Applied Project Management
BCIT
Red Seal Plumbing/Gas Class B from Plumbing/Gas Certification
BARA Academy of Business
Certificate from Business Administration
Eastglen Composite High School
Grade 12 Diploma from GED
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