Robert Hernandez
Redondo Beach
Overview
9
9
years of professional experience
Work History
Service Manager
Chipotle
05.2019 - Current
- Resolved customer complaints in professional and timely manner.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Service Assistant
El Pollo Loco
05.2017 - 01.2019
- Job Duties: Prep food, clean dishes, and take out trash
Team Member
Subway
04.2016 - 04.2017
- Job Duties: Cashier, serve customers, prep food, clean dishes, clean bathroom, take out trash, count Inventory, cash drop, and lock up at night
Education
High School -
Redondo Union High School
Redondo Beach, CA06.2015
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Reliable and responsible
Leadership Experience
RUHS MC JROTC Program, 09/01/11, 06/30/15
Timeline
Service Manager
Chipotle
05.2019 - Current
Service Assistant
El Pollo Loco
05.2017 - 01.2019
Team Member
Subway
04.2016 - 04.2017
High School -
Redondo Union High School
Similar Profiles
Lidia VazquezLidia Vazquez
Service Manager at ChipotleService Manager at Chipotle
Jake WestJake West
Chipotle Crew Member at ChipotleChipotle Crew Member at Chipotle
Fidel RamirezFidel Ramirez
Crew Member at ChipotleCrew Member at Chipotle