- Backpacking and Hiking
- I like working with my hands and fixing things
- Outdoor Recreation
- Playing Sports
- Animal Care
- I enjoy cooking for friends and family gatherings
- Kayaking
- Camping
- Environmental Stewardship
Robert Hensley
Galt
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Self Employed
Window Cleaning Services
Galt, CA
03.2024 - Current
- Improved overall appearance of buildings by removing dirt, grime, mold, mildew, bird droppings, and other debris from glass surfaces as part of the window cleaning process.
- Operated specialized window cleaning equipment to ensure high-quality service delivery.
- Increased client retention by consistently delivering high-quality workmanship and maintaining a professional demeanor.
- Developed strong relationships with clients through open communication channels, addressing concerns promptly, and providing exceptional service quality.
- Operated specialized machinery such as aerial lifts or water-fed poles proficiently to access hard-to-reach windows safely while minimizing risk factors associated with working at heights.
- Maintained safety standards by adhering to proper ladder usage, harness procedures, and fall protection guidelines.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Custodian II
Dublin Unified School District
Dublin, Ca
05.2023 - 05.2024
- Responsible for maintaining and the upkeep of facilities at Dublin Unified. Fast paced environment with problem resolution and schedule adjusting daily. Maintained high standards of cleanliness for middle school and elementary school environment. Set up for events often while communicating with team members to ensure standard level of cleanliness is not compromised during schedule changes. Daily tasks included cleaning of restrooms, kitchens, classrooms, sinks, windows, and outdoor needs as well. Used a wide range of mechanical equipment.
- Maintained cleanliness and organization of school facilities to ensure a safe learning environment.
- Conducted routine inspections and performed preventative maintenance on equipment and cleaning tools.
- Assisted in training new custodial staff on safety protocols and operational procedures.
- Coordinated with school administration to address specific cleaning needs during special events.
- Developed and maintained positive relationships with faculty and staff to enhance collaboration on facility upkeep.
Head Custodian
Lodi Unified School District
Lodi, CA
02.2015 - 03.2022
- Oversaw, scheduled, and coordinated the cleaning activities at an elementary school plant. Kept assigned building areas clean and orderly. Maintained the facility in a condition of operating excellence, cleanliness, and safety. I had a supervisory responsibility over the other custodians including seasonal custodial employees and substitute custodians. Safety, cleanliness and continued efficiency of operation was the goal at all times. Performed and oversaw repair and maintenance of all equipment, buildings and grounds of the facility. Provided daily maintenance where needed. Assigned work schedules for custodial staff. Planned and coordinated logistics for events, assemblies, and community gatherings. Performed inventory and ordered the supplies for the facility, and maintained necessary records as required. Assisted in the evaluation of custodial staff. Made daily and weekly inspections of buildings and grounds. Performed necessary cleaning during summer and break shut down which included, carpet extraction, floor stripping and waxing, window washing, deep cleaning, pressure washing, landscaping, and other tasks that are unable to be performed while students are present. Daily interaction with the community and I took pride in doing my best to provide the surrounding community with a clean and beautiful campus.
Sub Custodian
Lodi Unified School District
Lodi, CA
08.2014 - 02.2015
- Responsible for daily, seasonal cleaning, and maintenance of School District facilities. Worked on designated shift, received verbal or written instructions, and performed general cleaning duties in the maintenance and upkeep of school buildings and grounds. Demonstrated professional behavior, promoting positive relationships with students, staff, public, and peers. Took initiative and prioritized duties accordingly, when at times no clear direction was provided. Communicated with office staff and administration to ensure priorities and expectations were met for each particular site.
Field Marshall
DBI Beverage Inc.
Stockton, CA
05.2011 - 08.2014
- Field Marshall’s mission was to support the sales efforts for the company. Responsible for building and maintaining professional relationships with key distributor personnel and retail accounts. Hang POS signs and designate best POS location. Communicate and work with store owners/managers for optimal sales opportunities. Achieve volume and distribution targets in defined territory and target accounts. Conduct special events, festivals, beer dinners & tastings as needed. Review beer inventory to maintain proper levels based upon our core & seasonal offerings. Maintain a professional image and demeanor at all times. Perform other business related duties as assigned.
- Fostered strong relationships with vendors to negotiate favorable terms and enhance service quality.
- Led cross-functional teams to optimize beverage distribution processes.
- Developed strategic plans to enhance supply chain efficiency and reduce costs.
- Analyzed market trends to identify growth opportunities in beverage sales initiatives.
Merchandiser
Budweiser
Modesto, CA
05.2007 - 02.2011
- Stocked shelves with product on a daily basis while accepting deliveries, and breaking down multiple pallets of product and keeping the product in a designated space in the back room organized and easily accessible.
- Collaborated with sales teams to develop merchandising strategies that enhance customer engagement.
- Operated a wide range of equipment daily such as forklifts and pallet jacks pulling product from high rise locations
- Trained new staff on merchandising standards, promoting adherence to best practices and company policies.
- Implemented promotional displays that effectively showcased seasonal products and boosted sales performance.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Delivery Driver
Norcal Beverage Inc
Stockton, CA
11.2005 - 03.2007
- Delivered product efficiently following designated routes to ensure timely customer satisfaction.
- Maintained vehicle cleanliness and compliance with safety regulations for optimal operational readiness.
- Communicated effectively with dispatch to coordinate delivery schedules and address route changes.
- Assisted in training new drivers on company protocols, enhancing overall team proficiency.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Merchandiser
Norcal Beverage Inc.
Stockton, CA
02.2002 - 03.2007
- Worked in grocery store warehouse setting stocking and palletizing product on a daily basis.
- Operated machinery extensively on a daily basis using forklifts and pallet jacks to pull product.
- Developed relationships with key retail partners to facilitate effective communication and collaboration on initiatives.
- Facilitated training sessions for new merchandisers, improving team skills and performance.
- Coordinated with store management to identify and capitalize on cross-merchandising opportunities.
- Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
- Collaborated with store managers to determine best placement for merchandise displays.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Implemented promotional displays that effectively showcased seasonal products and boosted sales performance.
- Collaborated with sales teams to develop merchandising strategies that enhance customer engagement.
Education
Other - EMT Basic
Mountain Valley EMS Agency
Ceres, Ca01-2010
High school or equivalent - General
Tokay High School
Lodi, Ca05-2000
Skills
- Forklift Operations - 10 years
- Pallet Jack operations - 10 years
- Order expediting - 10 years
- Securing cargo - 10 years
- Customer service - 10 years
- Microsoft office - 10 years
- Leadership - 10 years
- Time management - 10 years
- Vehicle Inspections - 10 years
- Carpet extractor - 8 years
- Swing machine - 8 years
- Auto floor scrubber - 8 years
- Good Communication - 10 years
Certification
- Forklift Certified
- CPR Certified
- Type 45 wpm
Interests
Timeline
Self Employed
Window Cleaning Services
03.2024 - Current
Custodian II
Dublin Unified School District
05.2023 - 05.2024
Head Custodian
Lodi Unified School District
02.2015 - 03.2022
Sub Custodian
Lodi Unified School District
08.2014 - 02.2015
Field Marshall
DBI Beverage Inc.
05.2011 - 08.2014
Merchandiser
Budweiser
05.2007 - 02.2011
Delivery Driver
Norcal Beverage Inc
11.2005 - 03.2007
Merchandiser
Norcal Beverage Inc.
02.2002 - 03.2007
High school or equivalent - General
Tokay High School
Other - EMT Basic
Mountain Valley EMS Agency