Robert Helena
Concord
Summary
Experienced professional in project management, customer success management, design, and project planning. A decade of experience in managing technical projects in different capacities . Eager to add value in a role that will allow me to show my strengths and collaborate with others to provide value to Electric Operations.
Overview
16
16
years of professional experience
Work History
Utilities Project Coordinator ( Electric Ops)
City of Palo Alto
06.2023 - Current
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Coordinate all overhead & underground projects for electric operations.
- Built a compliance program to address all outstanding P1, P2s, P3s, in a more efficient and timely manner.
- Built a Fault indicator program to enhance the efficiency and safety of the grid.
- Collaborate as a liaison between engineering & operations to make sure projects are on track.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Built overhead Dashboard to document all areas of overhead work being executed.
- Facilitate all requests from overhead & underground crew's regarding, scheduling, materials, equipment, as builds.
Senior Engineering Assistant
PG&E
11.2020 - 01.2023
- Project scheduling, planning, and coordination between vendors, and key stakeholders. utilized P6 primavera, and sap.
- Conducted quality control reviews for all substation electrical as-builds and ifc projects.
- Tracked hours and expenses for each project, detailing each action and charge.
- Led full project lifecycle efforts, providing leadership from design phase, through quality assurance testing and to final production.
- Created new visual dashboards using power bi to track all Bay Area projects and upcoming milestones.
Design Engineer
PG&E
06.2019 - 11.2020
- Focused on implementing all field markups and changes to schedules and bill of materials.
- Used auto cadd to complete over one hundred electric & gas projects including station cleanups, as-found, as-built, and ifc projects.
- Collaborated with contractors, project managers, project engineers, and all key stake holders to ensure project delivery and success.
Field Engineering Technician
PG&E
03.2018 - 09.2019
- Responsible for scheduling, and planning, using P6 primavera. Projects involved electrical components as well as gas.
- Identified key changes to project that could affect cost, completion date and delays in overall scope of construction.
- Served as project coordinator between gas engineering team and field to coordinate work in accordance with design and construction documents.
- Confirmed that construction progressed as scheduled and in compliance with contract-specifications.
- Responsible for all project deliverables from construction start to completion. Estimates, materials, permitting, field markups, commissioning. Supervised construction crew on site.
Engineering Associate
PG&E
01.2016 - 03.2018
- Worked on station cleanups for electric & gas substation facilities. Verified facility conditions matched engineering drawings. Created corrective action program request for all rework required.
- Provided support in different roles for engineering department. Design, records management, quality control.
- Metric reporting for department regarding project milestones.
- Auditing engineering records databases for missing electric & gas substation drawings.
Project Manager
American Iron & Lumber Company
03.2012 - 03.2015
- Responsible for scheduling, planning and monitoring of subcontractors, used procore software, and quick books.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from takeoff to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
Customer Success Manager
Security Associates Corporation
02.2009 - 03.2012
- Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Managed technical integration, systems engineering program management, customer support and program management.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
Education
Pursuing - Business
Purdue University (Global) (Pursuing)
West Lafayette, INPursuing - Business Administration
University of Phoenix
Tempe, AZ03.2018
Pg&e Power Pathway- Utility Training
03.2015
High School Diploma -
Clayton Valley Charter High School
Concord, CA06.2007
Skills
- Strategic Design
- Project Management
- Customer Service
- Cost Estimates
- Earned value management
- Technical Documentation and Reporting
- SAP
- SharePoint
- P6 Primavera
- CAD Drafting
- Work Supervision
- Effective Project Completion
- GIS
- Project coordination
- Project collaboration
Timeline
Utilities Project Coordinator ( Electric Ops)
City of Palo Alto
06.2023 - Current
Senior Engineering Assistant
PG&E
11.2020 - 01.2023
Design Engineer
PG&E
06.2019 - 11.2020
Field Engineering Technician
PG&E
03.2018 - 09.2019
Engineering Associate
PG&E
01.2016 - 03.2018
Project Manager
American Iron & Lumber Company
03.2012 - 03.2015
Customer Success Manager
Security Associates Corporation
02.2009 - 03.2012
Pg&e Power Pathway- Utility Training
High School Diploma -
Clayton Valley Charter High School
Pursuing - Business
Purdue University (Global) (Pursuing)
Pursuing - Business Administration
University of Phoenix
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