Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Robert Hanzek

Victoria,BC

Summary

Accomplished business leader with a proven track record at Gold Rush Frozen Food Inc., enhancing customer satisfaction and driving revenue growth through strategic planning and effective project management. Skilled in financial management and building strong client relationships, achieved significant market expansion and operational efficiency. Demonstrates exceptional negotiation abilities and teamwork, ensuring organizational success and profitability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience

Work History

Owner

Rob Hanzek Contracting
02.2004 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business' financial stability.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

President

Gold Rush Frozen Food Inc.
04.2007 - 02.2023
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Delivered operational excellence by optimizing resources, processes, and overall cost structure.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
  • Reduced operational costs through strategic cost management initiatives.
  • Spearheaded development and implementation of distributed organizational structure to increase efficiency.
  • Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
  • Led operational team in development, rollout, and management of new product lines.
  • Developed and implemented comprehensive risk management programs to mitigate potential liabilities.
  • Implemented robust financial controls to increase transparency, reduce risk, and optimize resource allocation.
  • Navigated complex regulatory environments while maintaining compliance across all aspects of the organization''s operations.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Represented organization at industry conferences and events.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Oversaw divisional marketing, advertising and new product development.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Devised and presented business plans and forecasts to board of directors.
  • Communicated business performance, forecasts and strategies to investors and shareholders.

Managing Director

Red Island Organics Inc.
03.2018 - 12.2022
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Increased overall company performance by implementing strategic management initiatives and streamlining operations.
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
  • Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
  • Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
  • Monitored and coordinated workflows to optimize resources.
  • Optimized resource allocation for improved efficiency and profitability across all departments.
  • Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
  • Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
  • Led development of comprehensive business plan to maximize profitability and company performance.
  • Prepared annual budgets with controls to prevent overages.
  • Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
  • Devised and implemented innovative and marketing campaigns to promote products and services.
  • Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
  • Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
  • Expanded market presence through successful negotiation of key partnerships and acquisitions.
  • Documented processes and drafted SOPs to comply with regulations and company policies.
  • Drove bottom-line results through rigorous financial analysis, cost containment measures, and efficient capital deployment strategies.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Owner

Mighty Cash ATMs
07.2000 - 11.2006
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business' financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-o.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Owner

Evergreen Fuels
09.1995 - 06.2000
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Verified contents of inventory loads against Bills of Lading.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Maximized load safety by balancing, securing, and weighing products.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Transported hazardous materials and oversized shipments without incident.
  • Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
  • Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
  • Increased revenue by strategically expanding client base and negotiating favorable contract terms.
  • Prepared annual budgets with controls to prevent overages.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.

Education

High School Diploma -

Lambrick Park Secondary School
Victoria, BC

Architectural And Building Technology

University of Victoria
Victoria, BC

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Project Management
  • Operations Management
  • Client Service
  • Business Management
  • Project estimating
  • Staff Management
  • Marketing
  • Financial Management
  • Business marketing
  • Negotiation
  • Sales Leadership
  • Product branding
  • Contract Management
  • Financial Planning
  • Sales management
  • Budget Development
  • Cost Reduction
  • Budget Administration
  • Human Resources
  • Investor Relations
  • Teamwork and Collaboration
  • Effective leader
  • Goal Setting
  • Quality Assurance
  • Inventory Management
  • Business Leadership
  • Purchasing and planning
  • Customer Retention
  • Budget Control
  • Delegating Work
  • Sales Strategies
  • Direct Sales
  • Sales Tracking
  • Revenue Generation
  • Revenue Growth
  • Product Promotion
  • Logistics
  • Business Growth Initiatives
  • Cost analysis and savings
  • Organizational Structuring
  • Sales Promotion

Timeline

Managing Director

Red Island Organics Inc.
03.2018 - 12.2022

President

Gold Rush Frozen Food Inc.
04.2007 - 02.2023

Owner

Rob Hanzek Contracting
02.2004 - Current

Owner

Mighty Cash ATMs
07.2000 - 11.2006

Owner

Evergreen Fuels
09.1995 - 06.2000

High School Diploma -

Lambrick Park Secondary School

Architectural And Building Technology

University of Victoria

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Robert Hanzek