Robert Gushue
Charlottetown,PE
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
PREP MANAGER
John Brown’s Grille
Charlottetown
05.2022 - Current
- In charge of prepping and cooking items for existing menu, appetizers, entrees, and desserts, cleaning line, food areas and day to day running of the kitchen
- Also included in job duties was preparing line for open daily, making sure employees follow recipe specs for food preparation, par levels, and cross training of staff in different areas of the kitchen.
QA Video Game Tester
SculpinQA
Charlottetown, PE
02.2018 - 05.2022
- Stress tested game-play on Console, PC, as well as Android and iOS, while recording and relayed issues to development team
- Constantly trying to re-create the errors/glitches throughout game-play
- Prepared paperwork on gameplay, issues with gameplay and glitches that occur, as well as suggestions to make the final product more user friendly
- Created tickets in Jira software, and regressed fixed tickets from the devs to ensure the specificissue was completed successfully and does not appear in the latest release to QA of the game
- Worked with Asana for daily tasks with team
- Discovered, reproduced, and accurately reported bugs in mobile as well as PC games and reported possible security issues to appropriate personnel, illuminating potential breach points prior to consumer-facing impact
- Participated in collaborative QA analysis sessions, sharing and coordinating around issues discovered during testing
- Provided critical reviews of creative assets in games, discerning and illustrating weaknesses in QA testing documentation
- Drafted reports on specifically requested performance metrics such as frame rates, latency, stability, and more
- Reviewed previously reported issues after application of remedial patches to confirm correction of problematic behaviors
- Tested system modifications to prepare for implementation
- Designed test plans, scenarios, and procedures as well as documented software defects using bug tracking system and reported errors to software developers
- Tracked bugs, monitored resolutions, and worked with developers on complex issues
- Worked well in Agile environment to effectively plan and carry out tests on products at different stages of development, production, and maintenance and conducted tests to check software at all stages of development and deployment
- Checked program performance against expected benchmarks and suggested improvements
- Identified, analyzed and documented problems with program function and output.
General/Sales Manager
AC Fishing Tackle
Charlottetown, PE
04.2017 - 02.2018
- Received inventory and catalogue it in our POS system, scheduling social media blurbs around sales, and specials at our shop
- Meeting with customers and handing daily sales both at retail shop as well as Charlottetown Flea Market
- In charge of Amazon catalogue sent to FBA warehouses for retail sale
- Set up Amazon account as well as a transfer account with OFX to receive payments from Amazon to company bank account
- Balancing sales receipts, float and handling of deposit of cash into company bank account
- Monitored and motivated employees and optimized approaches to achieve monthly volumes consistently
- Coordinated sales activities between in-person, telephone, and internet-based strategies
- Defined competitive business goals and implemented strategies to achieve targets
- Enforced policies and procedures to maximize sales revenue and business profitability
- Coached employees on effective sales strategies to improve results
- Built and implemented go-to-market strategy and sales channels, including representative, distributor, and direct sales
- Implemented comprehensive sales plan to meet overall business objectives for account acquisition, revenue, and margin
- Developed and maintained diverse sales pipelines and referral sources for consistent business
- Connected with customers to build trust and leverage consultative sales techniques
- Worked with department managers to meet staffing and resource levels for expected demands
- Selected, developed, and deployed staff to effectively meet territory objectives
- Cold called prospective clients to build awareness for company offerings and generate substantial interest
- Monitored plans to proactively adjust strategies and maintain progress against results.Formulated strategic plans with competitive approaches in line with organizational targets.
Line Cook/ Chef Trainer
Montana’s BBQ
Charlottetown, PE
04.2015 - 01.2018
- In charge of prepping and cooking items for existing menu, appetizers, entrees, and desserts, cleaning line, food areas and day to day running of the kitchen
- Also included in job duties was preparing line for open daily, making sure employees follow
- Montana's Kitchen specs to food preparation, par levels, and cross training of staff in different areas of the kitchen
- Was part of Montana's exclusive training team that would travel to a new location opening and train and support the staff through opening day
Education
Culinary Arts/Culinary Management - Culinary Arts/Culinary Management
Santa Fe School Of Culinary Arts
Santa Fe, New Mexico04.2002
Skills
- 30 years of restaurant knowledge from running kitchens to general operations
- Quick to learn new skills
- Willingness to always be learning or be coaching/coached
- Staff Scheduling
- Anticipating Problems
- Surface Preparation
- Food Prep Techniques
- Supply Ordering and Management
- Labor and Overhead Cost Estimation
- Menu Pricing and Writing
- Performance Improvement
- Delegating Assignments and Tasks
- Investigating Complaints
- Workplace Safety
- Food Preparation
- Scheduling Staff
- Standard Operating Procedures
- Food Safety Compliance
- Cross-Training Staff
- Product Rotation
- Task Delegation
- Food Cost Analysis
- Waste Reduction
- Ordering Supplies
Building Guitars
I purchase DIY guitar kits, and assemble from start to finish including wiring and paint jobs.
Timeline
PREP MANAGER
John Brown’s Grille
05.2022 - Current
QA Video Game Tester
SculpinQA
02.2018 - 05.2022
General/Sales Manager
AC Fishing Tackle
04.2017 - 02.2018
Line Cook/ Chef Trainer
Montana’s BBQ
04.2015 - 01.2018
Culinary Arts/Culinary Management - Culinary Arts/Culinary Management
Santa Fe School Of Culinary Arts
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