Robert G Scott

Results-driven Project Manager with extensive experience in complex projects across various industries. Expertise in delivering technology solutions that enhance operational efficiency and passenger satisfaction. Strong communicator ensuring stakeholders are well-informed on project impacts, risks, and benefits.

• Master of Project Management Certificate, Schulich Executive Education Centre, 2007
• Bachelor of Arts, Economics Major, University of Toronto, 1990
• Canadian Securities Institute, Canadian Securities Course, 1989
• York University, business and accounting courses, 1990 - Present
• ITIL-IT Service Management Essentials, 2006
• PMP Certified, Project Management Institute, 2010
• ITIL-IT Service Management Foundations V3, 2011

• Business Analyst
• QA Manager
• Corporate Auditor
• Operations Supervisor

• Greater Toronto Airport authority, 08/01/23, Present, Project Manager – Commercial Technology Delivery (Contract), Project Manager CUSS (Common Use Platform) Check IN program successfully delivering over 1000 check in workstations and kiosks in Terminal 1 & 3., Project Manager leading the biometrics program delivering a touchless biometric experience and improving passenger experience throughout the passenger journey., Oversight on several vendors delivering construction, electrical and communications infrastructure supporting the check in kiosks., Responsible for all aspects of project management as it related to the project management framework and methodology at GTAA., Responsible for stakeholder communication stream for internal and external clients, ensuring all timelines, scope changes, financial status are clearly communicated throughout all project phases., Responsible for ensuring that all GTAA health & safety regulations and standards are adhered to during all physical installations.
• Toronto Dominion Bank, 06/01/22, 07/31/23, Project Manager – RISK MANAGEMENT & MARKETING PORTFOLIOS, Project Manager for several technology projects in the Risk Management and Marketing space., PM for marketing portfolio for First Horizon merger., Responsible for all aspects of project management, including schedule, budget and resource plan creation and Steering Committee reporting., Responsible for internal marketing team communications and guidance throughout all phases of delivery.
• Greater Toronto Airport authority, 01/01/13, 06/30/22, Project Manager – IT PMO (Contract), Project Manager for CBSA GTAA Border Transformation Program including multiple airport technology projects, involving multiple vendors, airlines and GTAA personnel., Project Manager for T1 Sectorization project, transforming how passengers are routed and processed throughout Terminal 1., Successful delivery of numerous E gates and kiosk biometric projects that have transformed the way border processing is executed at Toronto Pearson Airport., Responsible for all aspects of project management, including schedule, budget and resource plan creation and Steering Committee reporting., Project Manager for GTAA EDM program, delivering the first data warehouse at the GTAA., Responsible for government agency reporting and communications related to project delivery from requirements, through design and execution.
• Royal Bank Canada Investor Services, 01/01/12, 12/31/12, Project Manager - EPMO Toronto (Contract), Project Manager for three major projects in the RBCIS FATCA Program., Responsible for all aspects of project management, including schedule, budget and resource plan creation and maintenance., Compliance with RBCIS Project Management Framework., Responsible for maintaining risk, issue and change log, including following up with project stakeholders across three RBCIS centres., Responsible for project status reporting to project stakeholders, project sponsors and Program Manager., Facilitation of Project Operating Committee meetings including meeting minutes and action log., Maintenance of all Project Sharepoint sites, including document management, and program status reporting., Responsible for internal and external communications planning, including integration with RBCIS Communications Division.
• Toronto Hydro, 01/01/10, 12/31/12, Project Manager – Project Management IT&S Division, Project Manager for Customer Service based Small C&I, Meter to Cash Dashboard and Unbilled Revenue projects., Responsible for all project management responsibilities, including project plan and project budget development and maintenance., Adherence to Project Management Framework (SDLC)., Responsible for resource planning, including matrix environment resource team building., Responsible for risk/issue management, and project change request management., Project Status Reporting to Project Stakeholders, including PMO, and IT Management Team., Coordination of required internal business and operational resources, to support implementation planning, testing and validation., Responsible for Project Satisfaction survey completion, post implementation.
• Canadian Depository for Securities Ltd., 01/01/89, 12/31/09, Senior Project Control Specialist - PMO, Initiated and conducted direct reporting process for Executive Steering Committees (CEO, COO, CFO, CRO, CIO) through project portfolio status reports, which resulted in timely escalation of project issues/risks for executive evaluation., Supported project managers, ensuring organization’s project management methodology is followed, thus optimizing a project’s chances for success., Supported Project Managers with enhanced reporting for budget, planned vs actual, and resource allocation needs., Managed the project change control process, including template, process and procedure design and maintenance., Managed repository for all project documentation, including compiling and maintaining lessons learned database., Administered organization’s project management tool (Changepoint), including ongoing training, annual fiscal year setup, and SDEM portfolio reporting., Managed project that resulted in successfully implementing a workflow-based solution for Corporate Communications to track work requests and enable management oversight of progress on division deliverables., Co-chaired Project Initiative Group, ensuring all new projects supported organization’s strategic objectives, and project proposals were reviewed by internal stakeholders prior to executive approval., Selected to Manage Fixed Income Netting project UAT team, based on functional knowledge of risk and fixed income settlements and testing expertise., Implemented parallel test regions solution, to bring project (FINet) back on schedule when the development phase was extended past baseline project plan., Ensured approved SDLC templates were utilized throughout UAT cycle and project documentation adhered to established standards., Coordinated test activities with external development team, including coordinating daily UAT defect meetings and test schedule coordination., Integrated test environment support team directly into UAT to maximize efficiency of the test cycles and improve resource utilization., Project Manager for the implementation of Project Portfolio management tool (Changepoint)., Coordinated and executed UAT, through several iterations of development., Facilitated and conducted training of 500 employees, in multiple national branches, including executives., Recommended internal development of required enhancements to out of box application to allow for project (Changepoint) cost savings of approximately $250,000., Recognized as one of two ‘exceptional’ employees in 2007 due to PPM project’s successful implementation.