Summary
Work History
Education
Skills
Timeline
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Robert Grasin

Ottawa,ON

Summary

knowledgeable in certain aspects such as problem solving, customer support, managing, organization, etc. With motivation to enhance on those skills and to add new skills. Experienced with different work environments that reached high stress levels and took a professional understanding and problem solving skills to resolve, while reaching the targeted objective.

Work History

Crew Leader Painter

Student Works Painting
Ottawa, ON
05.2023 - 08.2023
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Analyzed customer feedback surveys to identify areas where improvements could be made.
  • Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Lead my crew to achieve a position of number three on Student Work's Job Efficiency Leaderboard in Canada.

Marketer

Student Works Painting
Ottawa, ON
05.2023 - 08.2023
  • Increased business revenue by 10%
  • Tracked communications strategies and marketing approaches to measure successes and failures.
  • Identified opportunities for growth within existing customer base by analyzing customer data.

Fulfillment Product Specialist

Best Buy
Moncton, NB
2020 - 2022
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Provided customer service support to answer inquiries about product features, pricing, and availability.
  • Was part of the wearhouse team, and helped win multiple district awards for the condition and maintenance of our store.
  • Trained new specialists to present company products or services.

Education

High School Diploma -

Bernice MacNaughton High School
Moncton, NB
06-2022

Bachelor of Computer Engineering - Computer Engineering

University of Ottawa
Ottawa, ON

Skills

  • Equipment Inspection
  • Project Management
  • Employee Management
  • Job Site Evaluation
  • Customer Support
  • Work Task Assignments
  • Job Planning

Timeline

Crew Leader Painter

Student Works Painting
05.2023 - 08.2023

Marketer

Student Works Painting
05.2023 - 08.2023

Fulfillment Product Specialist

Best Buy
2020 - 2022

High School Diploma -

Bernice MacNaughton High School

Bachelor of Computer Engineering - Computer Engineering

University of Ottawa

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Robert Grasin