Robert Gasser
Napa
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pool Service Technician
Balance Pool & Spa
Napa
11.2019 - Current
- Analyzed water chemistry and adjusted chemical levels for optimal pool conditions.
- Performed routine pool maintenance and cleaning for residential and commercial clients.
- Inspected pool equipment for functionality and recommended repairs or replacements.
- Educated clients on proper pool care and maintenance practices during service visits.
- Documented service records and maintenance logs for each customer visit accurately.
- Utilized specialized tools and equipment for effective pool cleaning and repairs.
- Cleaned filters, pumps, skimmers, drains, and other pool equipment.
Assistant Manager
Pieology Pizzeria
Fairfield
01.2017 - 01.2018
- Assisted in developing operational strategies to enhance team performance and efficiency.
- Trained new staff on company policies, procedures, and best practices for customer service.
- Oversaw inventory management processes to maintain optimal stock levels and organization.
- Facilitated team meetings to discuss project progress, address challenges, and brainstorm solutions.
- Implemented systems for tracking employee performance and providing constructive feedback.
- Monitored customer feedback to identify areas for improvement in service delivery.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
Education
Associate of Applied Science - Electriciaan
Intercoast College
Fairfield, CA05-2026
Skills
- Water chemistry analysis
- Equipment maintenance
- Customer service
- Team collaboration
- Problem resolution
- Technical training
Affiliations
- Reader
- Musician
- Volunteer
Certification
- CPR
- OSHA 10
- CESCP
- General Electrician Certification
Timeline
Pool Service Technician
Balance Pool & Spa
11.2019 - Current
Assistant Manager
Pieology Pizzeria
01.2017 - 01.2018
Associate of Applied Science - Electriciaan
Intercoast College