Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Gaska

Corona,CA

Summary

Over the last 20 years of working in the automotive industry, I posses an outstanding skill of communication and maintaining efficacious relationships with employees and clients to build a profitable service department. Able to lead a department to achieve all personal and dealership goals.

Overview

35
35
years of professional experience

Work History

Assistant Manager

Corona Nissan
07.2018 - 05.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Service Manager

Acura of Riverside
10.2009 - 02.2018
Responsible for daily operations of fixed operations. Consistently maintained a high level of customer satisfaction. Have had consistent growth in sales, gross and net profit. 

Assistant Manager

Honda Cars of Corona
05.2006 - 10.2009
    Responsible of a large profit pre-owned reconditioning department. Monitored all training for OSHA and other safety related issues.

Service Manager

Suzuki cars and trucks of corona
08.2004 - 05.2006
Managed all functions of the service department as well as the cashiers and rental agents which included direct management and supervision of 24 employees.

Assistant Manager

Honda Cars of Corona
03.1990 - 08.2004
Responsible in all areas of the service department operations on a daily basis. Monitored all training for OSHA and all other safety processes. Promoted to Service Manager at Suzuki cars of Corona in August of 2004(same owner). 

Education

managment - Service Management

Hendrick Leadership Academy
2017

High School Diploma -

Corona High School
Corona, CA
1986

managent - Financial Management

Hendrick Leadership Academy
2015

Associate of Arts - undefined

Riverside City College
Riverside, CA
1989

Skills

  • Obtained the highest levels of customer satisfaction number one in our zone for 2017
  • Over 20 years in the automotive service industry
  • Involved in direct mail and marketing at the dealer and corporate levels
  • Exceeded gross profit year-on-year goals always exceeded yearly performance plan
  • Supervised regular processes of service department including reaching sales goals, customer relations and team organization
  • Able to exceed set goal for fixed absorption month over month
  • Trained new and existing staff on day to day operation and specific job duties developed and monitor their progress
  • Maintained customer relations to ensure long term growth in sales and profits and retained customer satisfaction by ensuring the delivery of quality work

Timeline

Assistant Manager

Corona Nissan
07.2018 - 05.2025

Service Manager

Acura of Riverside
10.2009 - 02.2018

Assistant Manager

Honda Cars of Corona
05.2006 - 10.2009

Service Manager

Suzuki cars and trucks of corona
08.2004 - 05.2006

Assistant Manager

Honda Cars of Corona
03.1990 - 08.2004

managment - Service Management

Hendrick Leadership Academy

managent - Financial Management

Hendrick Leadership Academy

Associate of Arts - undefined

Riverside City College

High School Diploma -

Corona High School

Similar Profiles

CREATE PROFILE
Robert Gaska