Robert Garcia
North York
Summary
Results-driven Project Manager with over 10 years of experience overseeing complex consumer and medical projects, consistently delivering exceptional results. Proven ability to implement efficient processes and achieve project goals through strategic planning, budget management, and risk assessment, while maintaining high-quality insights under tight deadlines. Strong focus on team collaboration fosters a results-oriented environment, with adeptness in adapting to changing needs and challenges. Recognized for reliability, leadership, and effective communication skills that drive project success and enhance stakeholder relationships.
Overview
15
15
years of professional experience
Work History
Project Manager
CRC Research
09.2017 - 09.2025
- Managed 500+ research projects ($2K–$50K) , ensuring on-time and on-budget delivery.
- Successfully managed up to 15+ projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed project plans, timelines, and resource allocation strategies for multiple initiatives.
- Collaborated with stakeholders to define project scope, objectives, and deliverables effectively.
- Monitored project progress, identifying risks and implementing mitigation strategies proactively.
- Oversaw project lifecycles from proposal through execution and reporting.
- Created tailored screeners and coordinated with nationwide recruitment teams.
- Utilized project management software to track tasks, milestones, and team performance metrics.
Qualitative Research Manager
Research House
09.2015 - 09.2017
- Directed recruitment operations, managing performance of phone-room staff.
- Developed and implemented research methodologies to enhance study outcomes.
- Oversaw multiple concurrent initiatives, ensuring service and quality standards.
Supervisor
Research House
12.2012 - 09.2015
- Led teams conducting customized research questionaires to assess consumer behavior.
- Ensured data accuracy and participant verification for focus group studies.
- Developed training programs for new staff members, enhancing team knowledge and operational efficiency.
Market Researcher / Phone Interviewer
Market Researcher / Phone Interviewer
09.2010 - 12.2012
- Conducted consumer and business research questionnaires for corporate, government, and political clients.
- Developed survey instruments to gather qualitative and quantitative data from target demographics.
- Gathered and analyzed customer feedback to inform product development.
Education
Advanced Diploma - Business Administration (Human Resources)
Seneca College
Toronto, ONSkills
- Project & Budget Management
- Project workflow planning and development
- Qualitative & Quantitative Research
- Client Relations & Reporting
- Team Leadership, Coordination, & Collaboration
- Process Improvement & Operations
- Advanced problem solving
- MS Office Suite Adagio Accounting Microsoft Teams
Languages
English
ADDITIONAL INFORMATION
- Experienced in remote collaboration using Microsoft Teams and 3rd-party platforms.
- Strong interpersonal and leadership skills with a focus on process efficiency.
- References available upon request.
Timeline
Project Manager
CRC Research
09.2017 - 09.2025
Qualitative Research Manager
Research House
09.2015 - 09.2017
Supervisor
Research House
12.2012 - 09.2015
Market Researcher / Phone Interviewer
Market Researcher / Phone Interviewer
09.2010 - 12.2012
Advanced Diploma - Business Administration (Human Resources)
Seneca College
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