Robert Gamble

• Daily interaction with businesses in an effort to build relationships reinforce professional support
• Educating cliental of solutions available to improve customer operations, to maximize efficiency, leading to a higher customer spend
• Presentation with C-level executives and supporting staff to discover areas of growth opportunities
• Interdepartmental collaboration and strategizing to determine and effectively communicate the best client solutions
• Cross organization partnering to ensure customer's needs are met and ensure customer experience excellency
• Building third party relationships to assure the success of the solution delivery
• Peer to peer training and best practice sharing

• Management of a multi-county portfolio
• Organized customer events to showcase products to improve their entertainment needs
• Setup train the trainer meetings and presentations with community staff to drive business and retain existing customer base
• Designed strategies to increase product penetration including the deployment of direct sales which resulted in an increase of subscriptions
• Increased subscription base via the facilitation of network expansion projects and the successful deployment services

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• Generating sales within multi ethnic and income neighborhoods
• Searched and successfully identified customers with high potential upsell opportunities
• Generated additional sales opportunities via cold calling, networking, and relationship building.
• Enhanced customer experience by coordinating same day installation