Summary
Overview
Work History
Education
Skills
Additional Information
References
Languages
Timeline
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Robert Femia

Robert Femia

Tottenham,Ontario

Summary

Detail-oriented safety-conscious team player with strong organizational and communication skills. Technologically efficient. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate dedicated with active listening and analytical problem-solving skills for enhanced customer experiences. Motivated Apprentice always willing to learn with expertise using equipment, hand tools and power tools to complete tasks quickly and accurately. Committed to bringing hardworking mentality and mechanical skills to workplace. Flexible individual willing to work long hours.

Overview

20
20
years of professional experience

Work History

Pipelayer Forman

Dolente Concrete & Drain
08.2014 - Current
  • Working as a team of skilled tradesmen along side machines for the installation & testing of water mains & drain systems
  • Strong leadership qualities
  • Demonstrated strong problem-solving abilities by addressing unexpected complications during pipe installation processes.
  • Boosted productivity by efficiently using variety of hand tools and mechanical tools such as generators, power tools, pipe cutters, wrenches, screwdrivers and shovels in pipe laying tasks.
  • Installed new hydrants, valves and lines to meet fire department needs and protect residents.
  • Supported cost-saving initiatives by responsibly maintaining company-owned equipment and reporting any necessary repairs or replacements.
  • Streamlined communication between team members by providing clear instructions on work assignments and expectations.
  • Reading of blueprints, understanding of scales & mathematics
  • Driving company vehicles & machines such as; Cube Truck, Mini Dump, Forklift, mini excavator, skid-steer, track-loader
  • Gained client trust through consistent delivery of high-quality workmanship and professionalism throughout all projects.
  • Reading & writing written documentation for project coordinators & inspections.
  • Contributed to decrease in on-site accidents through diligent adherence to safety protocols during heavy machinery operation.
  • Expanded skill set through continuous learning opportunities within industry, including specialized training in new materials or techniques.
  • Maintained accurate documentation of work completed, including measurements, materials used, and any deviations from initial plans.
  • Result Minimized disruptions to surrounding environments during excavation processes with careful planning and coordination strategies.
  • Maximized team performance by providing mentorship and guidance to less experienced crew members, fostering culture of learning and growth.
  • Handled all repairs for sanitary and storm water sewer structures and pipe systems.
  • Used hand signals to direct equipment operators and alert to hazards.

Laborer

Landscaping
05.2010 - Current
  • Interlocking, concrete, building fences & decks, planting
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.

Enforce Security Guard

Federal Security
05.2013 - 08.2014
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Reduced incidences of theft by implementing effective access control measures.
  • Maintained safe environment for staff and visitors through proactive surveillance and communication.
  • Responded to emergencies promptly, ensuring safety of all individuals on site.
  • Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
  • Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
  • Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Improved response time to incidents by maintaining clear communication channels with team members.
  • Knowledge of basic security and fire regulations
  • Working long hours, day and night shifts

First Impressions Coordinator/Sales

MDA Fine Motors
10.2012 - 01.2013
  • Responsible for complete knowledge, pricing and sales of inventory and products including multinational manufacturers including Mercedes Benz, Lexus, Bentley, Audi and BMW
  • Increased efficiency by streamlining coordination processes and implementing new organizational systems.
  • Improved team productivity with regular communication and progress updates, fostering collaborative work environment.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Organized company-wide events that boosted employee morale and cultivated team spirit within organization.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering unified approach toward shared goals.
  • Entered data, generated reports, and produced tracking documents via Microsoft office Word and Excel
  • Utilized proactive communication abilities to resolve employment-related disputes.

Server/Night Porter

Hilton Garden Inn/Toscana
01.2008 - 01.2012
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and orderly dining area for enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Supervision of small staff to ensure clean up and set-ups of next functions were done efficiently and professionally
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Work overtime late nights and early mornings
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Increased safety for guests and staff alike with vigilant monitoring of fire exits, emergency equipment, and overall building security.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Adhered to proper food handling procedures and safety guidelines for well-being of guests and team members alike.
  • Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.

Apprentice

Dolvin Plumbing
10.2010 - 02.2011
  • Constructing plumbing systems for commercial buildings & high rise
  • Heavy lifting
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Developed proficiency in industry-specific tools and software through hands-on training.
  • Built strong relationships with team members and supervisors, fostering positive work environment.
  • Received constructive feedback from mentors, leading to improved performance and increased knowledge.
  • Completed assigned tasks efficiently and accurately, contributing to overall project success.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Participated in team meetings and contributed valuable input for process improvements.
  • Gained exposure to different departments, broadening understanding of business operations.
  • Consistently met deadlines by effectively managing time and prioritizing tasks.

Window Cleaner

Walton Window Washing
04.2009 - 10.2009
  • Cleaning residential & commercial buildings
  • Enhanced company reputation through meticulous attention to detail and excellent customer service.
  • Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
  • Reduced safety incidents by strictly adhering to company guidelines and OSHA regulations.
  • Streamlined workflow by effectively managing time, prioritizing tasks, and staying organized throughout day.
  • Contributed to team success through active collaboration, clear communication, and positive attitude at all times.

Grocery Clerk/Customer Service & Inventory

No Frills
01.2004 - 01.2008
  • Improved customer satisfaction by providing efficient and friendly service at checkout counter.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Contributed to increased sales performance by stocking shelves in visually appealing manner.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
  • Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
  • Safeguarded store assets through adherence to loss prevention policies and regular monitoring of security systems.
  • Received regular commendations from supervisors for exceptional work ethic, attention to detail, and dedication to customer satisfaction.
  • Facilitated price adjustments when necessary, resulting in improved accuracy at point-of-sale system.
  • Actively participated in ongoing training sessions to stay current on company policies, industry trends, and best practices.
  • Utilized problem-solving skills to address unique situations or challenges within store environment effectively.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to cohesive team dynamic.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Disposed of garbage and expired goods

Education

High School Diploma -

Holy Cross Secondary School
Woodbridge, Ontario
01.2007

NFPA 1001 NFPA 1072 - Pre-Service Firefighter Education And Training

Ontario Fire Academy
Mono, ON
03.2024

NFPA 1006 - 2021 Edition - Common Passanger Vehicle Rescue

RS Rescue
Mono, ON
02.2024

WHIMIS, Working At Heights, Confined Spaces -

Liuna 183
Toronto, ON

First Responder

Canadian Red Cross
03.2024

Basic Life Support (HCP)

Canadian Red Cross
03.2024

Basic Life Support Provider

American Health Association
Tottenham, ON
11.2023

Bachelor of Management - Management And Leadership

The Business School Humber College - North Campus
Toronto, Ontario

Licensed Security Guard -

ENFORCE Security Services
Toronto, ON

Firearms License
Orangeville, ON
11.2023

Skills

  • Company policy support
  • Adaptability
  • Decision-Making
  • Utility Locating
  • Safety Procedures
  • Safety meetings
  • Traffic Control
  • Effective Communication
  • Heavy Equipment Operation
  • Heavy Lifting
  • Pressure testing
  • Equipment and tools
  • Trench Safety
  • Excavation Techniques
  • Data Entry
  • Information Security
  • Paperwork Processing
  • Product Knowledge
  • Critical Thinking
  • Microsoft Excel
  • Computer Proficiency
  • Problem-solving abilities
  • Conflict Resolution
  • Keen observer
  • Security operations experience
  • Physical Stamina
  • Reliability
  • Dispatch
  • Firearms expertise
  • Relationship building and management
  • Self-Defense
  • Emergency Response
  • Threat Assessment
  • Emergency Management
  • Vehicle inspections
  • Work ethic
  • Verbal and written communication
  • Security Protocols
  • Alarm systems
  • Workplace Safety
  • Customer Service
  • Professionalism
  • Law Enforcement Collaboration
  • CPR Certified
  • Equipment Operation
  • Mechanical Troubleshooting
  • Attention to Detail
  • Supply Stocking and Storage
  • Teamwork and Collaboration
  • Power and hand tool expertise

Additional Information

  • Elementary school Varsity Basketball Team Captain
  • Elementary school Varsity Soccer Team
  • High School Varsity Basketball Team Captain
  • High School Soccer Team OFSAA placed 3rd 2007
  • North York Hearts Azzuri Rep Division 3 Soccer Team placed 1st in regional 2006
  • Basketball Coaching to youth at local gyms - team building, interpersonal skills
  • Experienced Guitar Technician/Teacher
  • Beginner Drummer

References

  • Robert Defulviis, Dolente Concrete & Drain, (416)509-1852
  • Luciano, Manager Hilton Garden Inn/Toscana, (416) 464-8729

Languages

English
Full Professional
Italian
Limited Working
French
Elementary

Timeline

Pipelayer Forman

Dolente Concrete & Drain
08.2014 - Current

Enforce Security Guard

Federal Security
05.2013 - 08.2014

First Impressions Coordinator/Sales

MDA Fine Motors
10.2012 - 01.2013

Apprentice

Dolvin Plumbing
10.2010 - 02.2011

Laborer

Landscaping
05.2010 - Current

Window Cleaner

Walton Window Washing
04.2009 - 10.2009

Server/Night Porter

Hilton Garden Inn/Toscana
01.2008 - 01.2012

Grocery Clerk/Customer Service & Inventory

No Frills
01.2004 - 01.2008

High School Diploma -

Holy Cross Secondary School

NFPA 1001 NFPA 1072 - Pre-Service Firefighter Education And Training

Ontario Fire Academy

NFPA 1006 - 2021 Edition - Common Passanger Vehicle Rescue

RS Rescue

WHIMIS, Working At Heights, Confined Spaces -

Liuna 183

First Responder

Canadian Red Cross

Basic Life Support (HCP)

Canadian Red Cross

Basic Life Support Provider

American Health Association

Bachelor of Management - Management And Leadership

The Business School Humber College - North Campus

Licensed Security Guard -

ENFORCE Security Services

Firearms License

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Robert Femia