Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Donovan

Roseville

Summary

Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Ready to help the team achieve company goals.

Overview

11
11
years of professional experience

Work History

Muli-purpose Clerk

Lucky's Supermarket
06.2017 - 10.2019
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Resolved customer complaints efficiently, ensuring high levels of satisfaction and loyalty.
  • Supported team members during peak periods by sharing workload and providing guidance when needed.
  • Fostered positive team environment, encouraging collaboration and efficiency among team members.

Merchandiser

Karpata Group
01.2014 - 12.2015
  • Collaborated with cross-functional teams to execute promotional strategies and ensure brand consistency.
  • Enhanced customer experience by providing product knowledge and assisting with inquiries on the sales floor.
  • Implemented efficient stock replenishment processes, reducing out-of-stock occurrences significantly.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Merchandiser

DMG
02.2009 - 01.2013
  • Developed and implemented merchandising strategies to enhance product visibility and drive sales growth.
  • Led cross-functional teams in planning and executing seasonal product launches to optimize market presence.
  • Collaborated with marketing teams to create promotional materials that aligned with brand standards and customer preferences.
  • Trained and mentored junior merchandisers, fostering a culture of continuous improvement and professional development.
  • Managed vendor relationships to negotiate favorable terms and ensure timely delivery of merchandise products.

Education

GED -

Fremont Adult School
Fremont, CA
06-1998

Skills

  • Skilled in vendor negotiation
  • Merchandising layout development
  • Visual merchandising
  • Customer experience enhancement
  • Quality management
  • Personable interaction

Timeline

Muli-purpose Clerk

Lucky's Supermarket
06.2017 - 10.2019

Merchandiser

Karpata Group
01.2014 - 12.2015

Merchandiser

DMG
02.2009 - 01.2013

GED -

Fremont Adult School
Robert Donovan