Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Diamond

Fernie,BC

Summary

Friendly, down to earth and optimistic individual, enthusiastic about meeting new people. Good work ethic and team Player. Very excited about starting a new chapter.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Freelance Outdoor Guide/ Instructor

Self Employed
02.2023 - 12.2023
  • Built personal relationships with guests to promote positive experiences.
  • Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
  • Use strong communication skills to effectively convey instruction to ensure the safety and enjoyment of the clients in a variety of environments.

Trainee Instructor/ Night Porter

Plas Y Brenin, National Mountain Centre
09.2021 - 02.2023
  • Learned new materials, processes, and programs quickly.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Take on roles such as: Front of house, Front desk, Housekeeping, Bar and Night porter.
  • Enhanced guest satisfaction by promptly addressing requests and ensuring a clean and comfortable environment.

Education

Level 3 Extended Diploma in Sport -

Buxton & Leek College
Buxton, UK
06.2017

Skills

  • Decision Making
  • Communication
  • Computer Literacy
  • Team Work

Certification

Full Canadian Work Permit

Full UK Drivers license (soon to be changed to BC license)

Enhanced DBS

Full UK Police Certificate

16hr REC First Aid

13 varied Outdoor qualifications and training courses


Timeline

Freelance Outdoor Guide/ Instructor

Self Employed
02.2023 - 12.2023

Trainee Instructor/ Night Porter

Plas Y Brenin, National Mountain Centre
09.2021 - 02.2023

Level 3 Extended Diploma in Sport -

Buxton & Leek College
Robert Diamond