Robert Cox
California City
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
19
19
years of professional experience
Work History
Account Sales Manager
Redbull Distribution
Lancaster
11.2022 - Current
- Developed sales strategies to promote product offerings in competitive markets.
- Managed client relationships to improve customer satisfaction and loyalty, resulting in increased retention.
- Cultivated relationships with key customers to foster loyalty and encourage repeat business.
- Presented product information, answered questions, and negotiated terms of sale with customers.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Managed customer accounts by providing timely updates on orders and shipments.
- Coached and developed team to meet revenue goals through effective sales strategies.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Coached team members on best practices for communication with customers during the sales process.
- Provided support to junior sales representatives by offering guidance on techniques for closing deals.
- Analyzed market trends to identify new opportunities for growth.
- Prepared detailed reports on sales performance for senior management review.
- Trained new sales representatives on company policies and best practices.
- Supported sales team members to drive growth and development.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Store Manager
Family Dollar
Rosamond
08.2018 - 11.2022
- Managed daily store operations, ensuring smooth workflow and efficient service.
- Trained and supervised staff, enhancing team performance and customer interactions.
- Oversaw inventory management, maintaining stock levels and organizing merchandise displays.
- Implemented visual merchandising strategies to improve product presentation and accessibility.
- Ensured compliance with company policies and safety regulations for a secure environment.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
- Conducted regular store audits, identifying areas for improvement in processes and operations.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Maintained accurate records of employee performance reviews.
- Strengthened workflow productivity by hiring, managing and developing top talent.
- Performed regular price checks to ensure competitive pricing.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Updated POS system with new products and promotional offers.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Consumable Team Lead
Target
Palmdale
03.2016 - 08.2018
- Led team in managing consumables inventory and stock levels.
- Coordinated training sessions for new team members on safety protocols.
- Monitored quality of consumables to maintain compliance with safety standards.
- Communicated regularly with management about operational challenges and solutions.
- Ensured compliance with company policies regarding health and safety regulations.
- Trained new hires on customer service and rotation practices.
- Provided continued mentoring to each professionals, helping improve morale and sales goal attainment.
- Gave employees constructive feedback and suggested changes to service models.
- Implemented changes following consultation with senior management as required by company policy or procedures.
- Maintained accurate records of stock levels, ordering additional supplies as needed.
- Ensured all safety standards were met within the department.
Laborer
Aerotek
Palmdale
04.2015 - 09.2015
- Assisted in loading and unloading materials at job sites.
- Maintained clean and organized work areas for safety compliance.
- Collaborated with team members to complete daily assignments efficiently.
- Executed manual labor tasks including digging, lifting, and carrying materials.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Sales Associate
American Solar Direct
Lancaster
01.2015 - 04.2015
- Assisted customers in selecting solar products to meet energy needs.
- Educated clients about solar energy benefits and installation processes.
- Coordinated with installation teams to ensure timely project completion.
- Maintained up-to-date knowledge of industry trends and competitor products.
- Addressed customer inquiries and resolved issues efficiently and professionally.
Laborer
Mortenson
Rosamond
07.2013 - 04.2014
- Assisted in loading and unloading materials at job sites.
- Maintained clean and organized work areas for safety compliance.
- Followed safety protocols to minimize hazards during operations.
- Collaborated with team members to complete daily assignments efficiently.
- Executed manual labor tasks including digging, lifting, and carrying materials.
- Monitored supply inventory and reported shortages to supervisors.
- Participated in training sessions to enhance skills and safety knowledge.
Laborer
Northwest Excavating
Northridge
10.2006 - 11.2010
- Assisted in loading and unloading materials at job sites.
- Maintained clean and organized work areas for safety compliance.
- Followed safety protocols to minimize hazards during operations.
- Collaborated with team members to complete daily assignments efficiently.
- Executed manual labor tasks including digging, lifting, and carrying materials.
- Monitored supply inventory and reported shortages to supervisors.
- Participated in training sessions to enhance skills and safety knowledge.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Worked with team members to ensure efficient workflow throughout the day.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
Education
Southern California Independent Adult School
Lancaster, CA06-2006
Skills
- Sales expertise
- Sales strategy
- Client relationship management
- Sales performance
- Market development
- Performance tracking
- Performance reporting
- Customer service
- Training and mentoring
- Team leadership
- Collaboration skills
- Problem solving
- Time management
- Multi-tasking
- Motivational skills
- Employee motivation
- Positive and upbeat
- Communication skills
- Visual merchandising
- Motivational skills
- Performance tracking
Timeline
Account Sales Manager
Redbull Distribution
11.2022 - Current
Store Manager
Family Dollar
08.2018 - 11.2022
Consumable Team Lead
Target
03.2016 - 08.2018
Laborer
Aerotek
04.2015 - 09.2015
Sales Associate
American Solar Direct
01.2015 - 04.2015
Laborer
Mortenson
07.2013 - 04.2014
Laborer
Northwest Excavating
10.2006 - 11.2010
Southern California Independent Adult School