Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Robert Brown

Campbellford

Summary

Accomplished Operational Manager with a proven track record at McCracken Auto and Truck Services, excelling in operations management and team leadership. Renowned for exceptional customer service and decision-making skills, adept at problem-solving under tight deadlines without compromising quality. Notably contributed to a vehicle winning the Atlantic Street Rod competition in 2009, showcasing unparalleled body work expertise.

Overview

22
22
years of professional experience

Work History

Operational Manager

McCracken Auto and Truck Services
06.2018 - Current

* Create and communicate the daily operations that need to be completed by each team member.

* Constant communication with team to ensure that they have what is needed to be successful at the completion of tasks.

* Ability to step in when assistance is needed by the other members of the team.

* Multi task between a variety of different rolls within the organization, including driving, vehicle repairs, body work and dispatching.

Shop Manager

Osborne Automotive
09.2009 - 06.2018

* Create Estimates of repairs for clients, that provide a competitive pricing while still being financially sound.

* Positively communicate with the public and insurance companies.

* Coordinate the work that needs to be completed and ensure that the materials required for each job are available at the correct time.

* Work with trainees that are new to the industry, and ensure that they are meeting the guidelines that are set out for them to be able to meet their licensing requiring.

Licensed Automotive Body Technition

Denny Ellis Auto Body
02.2003 - 09.2009

* Used my 310C licensing to work on the body of the vehicle, to ensure that all repairs are done correctly and meeting industry requirements

* Proficiency in sand blasting, priming and painting different vehicles, including different painting methods depending on the job to be completed.

* Following the policies and procedures set out by the company and industry licensing requirements.

* Ensuring all safety protocols are being met.

Education

310C Auto Body Collision Repair, Paint Technician - Auto Body Collision Repair, Paint

Algonquin College
Ottawa, None
04-2001

High School Diploma -

St Mary's Catholic Secondary School
Cobourg, ON
06-1995

Skills

  • Customer service
  • Operations management
  • Decision-making
  • Team leadership
  • Positive communication with public
  • Problem Solving to obtain a solution that is mutually beneficial for all involved
  • Working under strick timelines while not sacrificing the quality of the completed work
  • Completed body work on a vehicle that won the Atlantic Street Rod competition in 2009

Languages

English
Full Professional

Timeline

Operational Manager

McCracken Auto and Truck Services
06.2018 - Current

Shop Manager

Osborne Automotive
09.2009 - 06.2018

Licensed Automotive Body Technition

Denny Ellis Auto Body
02.2003 - 09.2009

310C Auto Body Collision Repair, Paint Technician - Auto Body Collision Repair, Paint

Algonquin College

High School Diploma -

St Mary's Catholic Secondary School
Robert Brown